ARAG celebrates decade in operation

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ARAG, the Bristol-based legal protection and assistance specialist, is celebrating a decade in operation.

Since forming in September 2006, the insurer now has 100 staff and grown it’s premium under management to more than £44 million.

When ARAG was launched, the MGA insurance model was in its infancy. Today, managing agents are considered a vital component, responsible for 10 per cent of the UK general insurance market.

“It barely seems like yesterday that we started out, with just six of us in small, rented offices in central Bristol,” said managing director Tony Buss.

“In 2016, the same ARAG is barely recognisable, but the philosophy and commitment remains the same.”

He said that the staff who had joined the company during the last ten years had been a huge factor in its success.

“But we also owe a great debt of thanks to our business partners in the insurance industry who put their faith in us over the years and invested in the quality of service that we believe wins customers and keeps them,” he said.

He added: “The legal expenses insurance and assistance markets have themselves transformed over the past decade, with significant legislative, market and regulatory changes all playing their part. But our belief that insurers and brokers were crying out for a high-quality, service-led partner that was willing to build products around their customers is as true today as it was when we launched.”

 

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Marek Handzel

Marek Handzel is the editor of Claims Magazine. Marek welcomes articles, letters, or feedback from readers and can be reached by emailing marek.handzel@barkerbrooks.co.uk