New UK claims director for Chubb

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Chubb has appointed John Latter as its new UK and Ireland claims director.

Latter is based in London and has more than 30 years of insurance industry experience. He joins Chubb from Zurich, where he was director of technical centre, UK Claims. Prior to this, John held a number of senior claims roles with both UK and international accountabilities.

He moves at the same time as one of his former colleagues at Zurich, Marc Scheidegger, has been appointed as claims director, Continental Europe for Chubb. He will be based in Paris. He has served in a series of senior claims roles with international responsibilities for Zurich – most recently as chief claims officer, Hong Kong General Insurance.

Both Latter and Scheidegger will report to Steve Parry, director of claims, Europe and Eurasia & Africa.

“Marc and John will direct the delivery of Chubb’s claims service in these two regions,” said Parry.

“With their wealth of European and wider international experience, great technical expertise and strong track record of providing both leadership and customer focus in claims handling, they are a great addition to the team.”

To further strengthen Chubb’s regional claims team, Kevin Smith has been appointed as European claims service manager. Based in London, Smith will have responsibility for overall service delivery across Europe and will focus on major multinational accounts, as well as the development of Chubb’s service proposition across the middle market and SME sectors.

Smith first joined Chubb in 2003 as a property claims adjuster in London.

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