The UK’s first self-serve compensation app, airFair, is celebrating winning £1 million in flight delay compensation in its first year.
With almost 4,000 app downloads since launching in October 2016, paired with increased traffic to airfair.com, more consumers are taking steps to claim back money for delayed flights.
As the likelihood of flight delays is on the rise, and airlines are rejecting a higher number of direct claims due to large volumes, airFair has seen its claims from delayed passengers soar to 20,000.
Will Smith, head of airFair, said: “We are the only UK-based company in our industry offering consumers a self-serving app which we see as the ultimate travel companion in today’s modern world of busy airports and flight delays.
“We are there to help immediately when passengers find themselves in the unfortunate circumstances of a flight delay. It’s a huge milestone to have surpassed £1 million in compensation, yet there are still so many people out there not claiming what’s rightfully theirs when they are delayed.
“We are nearing the launch of version two of the app before the end of the year which will have some exciting enhancements.”