Eclipse launches subject access requests workflow to aid law firm GDPR compliance

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Eclipse Legal Systems, the Law Society’s sole endorsed software provider, has released a dedicated subject access requests (SARs) workflow system.

SARs are expect to become an administrative overhead once the General Data Protection Regulation (GDPR) comes into effect in May, with organisations likely to respond quicker to and waive any charges for the mechanism by which individuals can request from an organisation what data is held about them and why.

Eclipse has created a dedicated SARs workflow solution, which is integrated into its Proclaim case and practice management software system.

The new SARs workflow is available either standalone for non-Eclipse customers, or as a unified toolset for current customers. The SARs workflow will manage requests and automate their handling, reducing cost and aiding compliance with ongoing legislation.

Eclipse business solutions director Tracy Blencowe (pictured), commented: “GDPR needs to be taken seriously, and existing processes need to be engineered around ensuring that law firms are compliant.”

GDPR carries the threat of severe financial penalties for organisations found to be in breach, with maximum fines being €20 million, or 4% of global turnover—whichever is higher.

Blencowe said: “We are dedicated to helping law firms make this transition as painlessly as possible, by providing ready-made tools that make compliance a much less onerous task.”

“The SARs workflow joins our recently-released ‘Information Asset Register’ tool and together they provide a robust and scalable platform to enable law firms to enter the new GDPR era with confidence.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk