RAC signs three-year deal with Slater and Gordon

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Slater and Gordon has won a renewed contract to provide accident management support and additional legal services to the RAC.

The firm has been delivering claims solutions to the motoring organisation’s two million members since 2013.

Under the new three-year deal, RAC members will also get access to Slater and Gordon’s full range of consumer legal services, including family, employment, dispute resolution and criminal defence expertise. This service complements the RAC’s in-house legal services team.

David Whitmore (pictured), chief executive of Slater and Gordon, said: “We are delighted to be continuing our partnership with the RAC. This contract extension is great news for the RAC’s millions of members because it means they will have access to a range of legal and consumer services expertise under one roof.”

“We’ve built up compelling end-to-end capabilities which enable consumers to tap into important expertise in a simple and cost-effective way.”

David Adam, senior supplier partnership manager for legal services at the RAC, commented: “We’ve worked closely with Slater and Gordon since 2013 and know they provide excellent customer service and deliver real value to our members.’’

Last month, Slater and Gordon announced it had won a five-year contract extension to provide accident management services to insurance broker Brightside, and the appointment of former Aviva executive Angus Eaton to lead its consumer services division.

Eaton joined another insurance industry veteran, David Neave, who took up a seat on Slater and Gordon’s board as a non-executive director.

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk