Sedgwick appoints chief client officer for international division

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Sedgwick has appointed Eric Malterre as chief client officer for its international division.

Malterre brings a wealth of international experience to Sedgwick, including more than 15 years in insurance, reinsurance and broker leadership roles across various territories in Africa, Asia and Europe.

He has overseen strategic organisational growth initiatives and the design, negotiation and implementation of various service models, distribution partnerships and broker agreements across the globe.

At Sedgwick, he is now responsible for overseeing client services outside of the Americas, implementing the claims management firm’s client service strategy globally, identifying and developing new market opportunities, and supporting the continued growth of its business internationally.

Ian Muress, chief executive officer of international operations at Sedgwick, said: “As we continue to grow globally, we are delighted to have attracted a highly experienced executive officer who is intimately familiar with the local market needs of our clients, irrespective of where they are in the world.”

“Eric’s experience in African, APAC and European markets makes him the ideal person to bring Sedgwick’s industry-leading service philosophy to customers around the world and support our ambition to take the business to the next level.”

“Bringing Eric on board is a demonstration to our clients that they remain our absolute priority and integral to our continued success. Innovation, diplomacy and a strategy-based mindset are vital aspects of client services, and we are delighted that Eric brings all these traits and so much more to the table.”

Malterre added: “I am delighted to be joining Sedgwick whose reputation and expertise are unmatched in the claims and risk management arenas. I look forward to working with our teams globally, delivering our exceptional value to our clients and partners and supporting Sedgwick’s ambition to be at the forefront of the industry.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk