MLA earns Tier 1 MedCo status

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Medical Legal Appointments (MLA) has moved up to Tier 1 on the MedCo portal.

MLA, part of handl Group, is the first original Tier 2 provider to be re-categorised as a Tier 1 since the inception of the MedCo portal in April 2015.

The medical report provider, which works on road-traffic accidents, industrial disease, noise induced hearing loss and military claims, went live on the portal as a Tier 1 provider yesterday.

Stringent on-site audits and evidence of high performance around customer service, quality, data security, efficiency and overall compliance with MedCo and Ministry of Justice guidance formed part of the re-categorisation process required to become a Tier 1 MedCo provider.

Mike Shallcross, head of operations at MLA, commented: “Being granted Tier 1 status on MedCo is a huge achievement for the entire team here at MLA. Achieving Tier 1 provides our customers with the assurance that when they trust MLA with their claim, they are choosing to partner with a MRO that will look after their business and their clients.”

“It is an absolute credit to everyone at MLA and I am so proud of the attitude and application of the staff and management in striving for the best in all that they do.”

This has been a busy year for MLA’s parent, handl Group.

In July, handl Group-backed startup EQL unveiled its debut product designed to act like a physiotherapist and provide a triage tool for multiple issues.

The owner of Speed Medical and Corporé also acquired Harrison Associates, a catastrophic injury case management, rehabilitation and expert witness provider, earlier this year.

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk