Denise Chaffer

Director of safety and learning

NHS Resolution

Denise Chaffer is a registered nurse and midwife and currently holds the post of director of safety and learning for NHS Resolution (formally known as NHSLA).

She holds a master’s degree in management and social care, a first degree, plus a higher education teaching qualification and is currently in her final year studying for a PhD in healthcare leadership.

She is a professional clinical nursing leader with over 15 years of executive experience, has been an executive director of nursing in two acute trusts, as well as a director in a PCT commissioning organisation. More recently, she was director of nursing for the Northwest London area team at NHS England, as well as the lead for patient safety across the London Region.

She has significant experience of working at the international, national and regional levels within acute and community settings, nursing, midwifery, education, and on major change and reconfiguration initiatives. She has recently published a book, ‘Effective Leadership, A Cure for the NHS?’, which draws on the personal experiences of a range of senior healthcare leaders.