Garvins Solicitors has selected Eclipse Legal Systems to upgrade its case management software.
The RTA and injury claim litigation specialist firm will start using Eclipe's Proclaim software at a time when the firm is experiencing an increase in new injury claims coming through its doors.
Garvins is taking the Proclaim Personal Injury Case Management solution across the entire practice. Users will also have instant desktop access to Proclaim's A2A (Application-to-Application) tools for processing Portal claims for both RTA (Road Traffic Accident) and EL / PL (Employer Liability / Public Liability).
In addition, Garvins is also implementing the Proclaim Lite solution for staff members whose requirements are focused more around time recording and data storage, rather than process management and document creation.
Craig Budsworth, partner at Garvins and chairman of MASS (Motor Accident Solicitors Society) said that it had never been more important for solicitors to make the claims process as transparent, available, and caring as possible.
"Having the right case management software means that we will be able to extend our service level, and the whole customer experience, ahead of our already very high standards. This is imperative if firms are to thrive in the new legal landscape," he said.