Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, is implementing its Proclaim Case Management Software solution at UCL Consultants, a wholly-owned subsidiary of University College London (UCL) and one of the UK’s leading providers of academic consultancy services.
Offering a bespoke consultancy service, UCL Consultants handles a variety of projects for a range of clients – from small, single day projects, to large, milestone-focused multi-party projects. The team provides organisations with world-class expertise from over 6,000 academic staff across a wide range of disciplines, to help solve the many challenges faced by society and businesses today.
Due to a significant increase in business volume, UCL Consultants recognised the need for a comprehensive system to automate its contract and client relationship management activities. Working in conjunction with Eclipse, UCL Consultants will develop a bespoke Proclaim Case Management system to ensure maximum productivity and streamline the opportunity to contract process.
Additionally, Eclipse’s Lead Management tool will aid with overall opportunity management. This will enable the consultants to track, analyse and report upon all live opportunities for academics, as well as provide intelligence as to which companies and academics have previously worked together.
Roger de Montfort, managing director of UCL Consultants (pictured), comments: “As a leading provider for academic consultancy services, we’ve seen a huge increase in business volume – so much so that we’ve over doubled in size in the last three years – and as a result, it became clear that we could benefit from enhanced automation of our processes.
“Eclipse’s Proclaim Case Management system will be crucial to our business operations by stripping away the time-consuming elements of opportunity and contract management, enabling us to provide an even better service to our clients and support our continued expansion.”