NCI appoints Bankstone to handle its claims


Insurance broker NCI Insurance Services has appointed Bankstone as its outsourced motor claims handling provider.

Bankstone secured the deal after demonstrating its ability to extend and enhance its value proposition in a rapidly evolving insurance claims landscape, according to the outsourced claims handling firm.

Richard Sharman, commercial director at NCI group, a UK-based insurance broker focusing on personal lines products, commented: “Having carried out a thorough review of potential suppliers, we were impressed with the very high level of service and the innovative solutions Bankstone brought to the table. I’m confident they will help us deliver the best possible standard of claims service to our customers.”

Dickon Tysoe, director at the outsourced claims handling firm, which serves brokers, insurance companies and other claims management companies, added: “We are delighted NCI ended up selecting Bankstone. We look forward to working closely with them to deliver a market-leading standard of service to their customers.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via