QuestGates joins vrs Adjusters


QuestGates has been selected as the UK and Ireland representative of vrs Adjusters, a global corporate and complex loss adjusting and claims management organisation.

Over the past 16 years, vrs Adjusters has grown significantly to become a leading loss adjuster and claims management provider to the international corporate and complex claims market.

Through its members, the organisation has more than 300 offices in 140 countries and 2,500 staff generating annual revenue in excess of €250 million.

Chris Hall, managing director of QuestGates, said of the independent specialist loss adjuster’s decision to join vrs Adjusters: “Our business model of identifying services where technical expertise, innovation and high levels of bespoke service delivery are key has been highly successful, enabling us to grow substantially—organically and by acquisition and selected recruitment.”

“However, the fact that we were not able to fully service clients’ operations on a global basis has restricted our ability to compete, particularly in the real estate and environmental arenas. Our acquisition in 2017 of Hyperion Adjusters, which already operated on a global basis using vrs Adjusters, has demonstrated the benefits of being part of a like-minded global organisation.”

“vrs Adjuster members share the same strategic principles as QuestGates—namely an owner managed structure and focus on specialist claims—and we are therefore delighted to be joining their global organisation as the UK and Ireland representative.”

Tancrède Stagnara, president of vrs Adjusters, said: “As one of the most strategic insurance hubs in the world, a huge amount of global insurance programmes are initiated in the UK so we are proud to welcome QuestGates to our organisation, providing us with a strong partner in the region.”

“We offer a truly global proposition and our experts throughout the world are highly regarded for their experience and expertise. Adding QuestGates to our organisation demonstrates that we continue to grow our capabilities as well as our enthusiasm and passion, which has long been the keystone to our success.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via