Willis Towers Watson brings in claims consultant


Willis Towers Watson has appointed Matt McKechnie as a consultant in its claims consulting team.

Based in London, McKechnie has joined the claims team within Willis Towers Watson’s UK property and casualty insurance consulting and technology business from Ageas.

As a claims consultant at Ageas, McKechnie was responsible for managing a team of analysts that provided data solutions to the claims function.

McKechnie specialised in providing performance tracking metrics and delivering insight across all levels of the organisation, including cross-functional and C-suite.

Over the past 18 months, he focused on claims data strategy development and optimising the use of intelligence. He was also selected to participate in an advanced analytics programme with colleagues from around the globe.

Prior to Ageas, McKechnie was the direct hire operations manager at the Innovation Group, a claims outsourcing provider. His responsibilities included strategy development of the operation, customer relationship management, regulatory compliance and performance delivery.

Tom Helm, head of claims consulting at Willis Towers Watson, said: “Matt is an excellent addition to our expanding team and we are delighted to have someone of his experience on board at this exciting stage in developing our claims practice.”

“We are confident he will help us deliver innovative and cutting-edge propositions to insurers aiming to differentiate themselves in a highly competitive market by transforming their claims function to provide better customer service at a lower cost.”

Commenting on his new appointment, McKechnie said: “I am excited to be joining Willis Towers Watson, which has made a decisive move to strengthen its presence and impact across the UK insurance claims market.”

“A key attraction of Willis Towers Watson to me is its strong record for solving business problems through its deep understanding of insurance, and innovative technical and disruptive software solutions, and I am looking forward to helping clients with the challenges and opportunities that lie ahead.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk