Allianz Insurance appoints claims operations managers

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Allianz Insurance has made two new appointments in its claims supply and experts team.

Nathan McLay has been appointed to the role of motor engineer services manager, following the retirement of Paul Roberts.

Having joined the business in 2012, McLay most recently held the position of claims investigator operations manager.

He returns to motor engineer services having previously held the operation manager role until November 2017. He will be responsible for the embedding of recent structural and operational changes to the motor engineer area, while driving technical and customer service performance.

Kevin Knight takes on the role of claims investigator operations manager.

In his new role, Knight will be responsible for the continued digitalisation of the claims investigation service, enabling the team to provide robust and tailored claims solutions that protects the interests of customers in their time of need.

Having joined Allianz Insurance in 2005, Knight has held a number of leadership roles within the business, including customer delivery, bodily injury, fraud and credit hire management. Prior to working at Allianz, he worked in a range of technical handling, leadership and management roles.

Graham Stait, head of supply and experts at Allianz Insurance, said the appointments: “I’m delighted to be announcing these appointments from within and this demonstrates how talented our workforce is and is a testament to our highly skilled people. Both Kev and Nathan bring a wealth of experience with them and will make great additions to the team.”

“I would also like to extend my thanks to Paul who dedicated many years to working at Allianz and wish him all the best in his retirement.”

Earlier this week, Allianz Insurance made three new management appointments across its motor trade business.

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk