Cobalt launches rapid parts sourcing solution to support key workers

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Cobalt, the motor claims brand of Coplus, has launched a rapid response parts sourcing solution to help repairers get key workers’ vehicles back on the road during the coronavirus (Covid-19) pandemic.

The team at Cobalt consulted with the industry to tackle issues surrounding the procurement of parts to eradicate problems that are currently preventing insurers and repairers from getting vehicles stuck in bodyshops back on the road.

The coronavirus pandemic has devastated the vehicle repair industry, with almost half of all UK bodyshops reporting concerns about completing repairs due to supply chain problems involving aftermarket and green parts, according to a recent survey conducted by the National Body Repair Association (NBRA).

The parts sourcing service, which has been developed with support from NBRA, utilises Cobalt technology and infrastructure to connect vehicle manufacturers, insurers and repairers with parts options, including original equipment, aftermarket, and green or salvaged parts.

The system searches a nationwide network of Cobalt partners for any specific items on a case by case basis. Repairers need only instruct Cobalt via email with the vehicle registration number and part(s) needed. The network interrogates availability of original equipment, salvage and aftermarket parts, to locate what’s required.

Richard Taylor, who joined Cobalt as business director earlier this year, commented: “There is an immense pressure on the whole motor insurance and repair industry at the moment. Cobalt hopes to assist many areas; bodyshops, insurance companies, accident management companies and even fleet and leasing providers. We know all of these organisations want to deliver for their customers so we’ve designed a solution that will access parts currently unavailable through usual supply chains. Our goal is to get cars repaired—particularly for NHS and key workers making vital journeys and keeping them  mobile.”

Chris Weeks, executive director at NBRA, commented: “It is really great that in these difficult times we are seeing companies step up to support the industry, particularly the repairers. What Richard and the team have created is a simple support tool where any one in need of a part can reach out to get the help.”

“Even though it’s not been launched yet we are already aware that they have helped insurers and repairers find parts to complete repairs that would otherwise be left sat in the bodyshop incomplete. No one wants to leave repairs unfinished and by offering this service the team at Cobalt are stepping up and doing their bit for the industry.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk