Halifax Home Insurance offers energy saving tips to policyholders

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Halifax Home Insurance is helping customers make their homes greener through partnering with Ideavate, the energy-saving tech provider. 

Since last month, policyholders making a claim for a large leak or significant water damage where home renovations are needed can access an app called My Carbon Manager, which provides guidance on becoming more energy efficient.

The tool is also available to Lloyds Bank and Bank of Scotland customers, and provides personalised suggestions and estimates on how to reduce their home’s carbon footprint.

Customers can use the app to see estimates for costs and savings and how carbon dioxide equivalent emissions could potentially be reduced. The tool is a one-stop guide on how policyholders can make their homes more environmentally friendly before looking for suppliers for repair work. All suggestions will depend on the type of property and claim, but could include options such as insulating walls or having solar panels fitted.

The app has been created for Halifax Home Insurance by Ideavate, as part of a programme to support startup insurtech companies.

The service will be available for six months from July as part of a trial, with potential to be rolled out more widely for other types of large home insurance claims that need home renovation to be done, such as a large fire or flood.

Craig Thornton, general insurance, protection and investments director at Halifax Home Insurance, said: “We all have an individual responsibility to reduce our impact on the environment, and the insurance industry is part of creating this change. We’re fully behind the Association of British Insurers’ ‘Climate Change Road Map’, which outlines the importance of insurers in encouraging customers to make more sustainable decisions after a claim.”

“A leak in your home can be a traumatic experience, but helping policyholders upgrade the energy efficiency of their home when carrying out repair work for water damage should hopefully help turn a negative into a positive.”

David Sheridan, chief executive officer of Ideavate, said: “Through My Carbon Manager, our mission is to put data at people’s fingertips to show them how amending their home could lead to a lower carbon lifestyle.”

“We’re excited to hear what customers think at the end of this trial and to continue working more closely with the general insurance team in the future.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via mark.dugdale@barkerbrooks.co.uk