Personal injury law firm Express Solicitors has announced its best ever financial results, with group turnover up by 14% from last year to £31.3 million.
Turnover for Express Solicitors was up from £22.6 million in 2020 to £26 million in 2021, while medical reporting agency Ontime Group increased turnover from £4.9 million to £5.3 million. Caseloads over the year have grown by 36% to 19,015.
Marketing spend increased to £8.4 million and has bolstered business during the pandemic, with a new website and increased PPC working alongside the firm’s existing marketing routes.
With recruitment and training carrying on as normal, head count at the firm has increased from 308 to 389 employees.
Express Solicitors has a policy of promoting from within and is proud to carry on the tradition of bringing bright new talent through the ranks, making 56 promotions across the business in the last financial year.
James Maxey, managing partner of Express Solicitors, said: “It’s been another successful year and we’re delighted with our progress, despite claim volumes plummeting during the first lockdown.”
“Our team has worked very hard to help us grow, and this has meant further opportunities for promotion and development of our lawyers and managers. Everyone in the business has done an amazing job of stepping up through the pandemic, getting the job done and continuing to provide exceptional customer service for clients.”
In the last financial year, Express Solicitors also bought another personal injury law firm and two caseloads, helping to cement it as one of the top firms in England and Wales specialising purely in this area.