Davies has acquired Building Validation Solutions (BVS), a provider of tech-enabled, end-to-end property claims services for the UK insurance market.
Based in Bolton, UK, BVS provides coverage across the UK and specialises in end-to-end claims management, property and subsidence claims validation.
The firm is known for its web-based claims administration system, Metrix, closing more than one third of its claims volumes through an automated process. It can also be integrated with insurers’ internal platforms to fully automate low-value property claims.
BVS will join Davies’s UK-based claims solutions arm, led up by chief executive officer Kath Mainon.
Its managing director, Chris Brown, will continue to lead the business and will report to Davies chief operating officer of property claims, Russell Crewe. All BVS employees and contractors will continue in their roles within Davies.
Dan Saulter, group chief executive officer of Davies, commented: “It’s great to welcome Chris and the wider BVS team to Davies. The business has an excellent track record of disrupting the property claims market, and like us, has invested in clever technology to automate claims journeys for insurers and their policyholders.”
Saulter continued: “We’ve seen more extreme weather in 2021, including plenty of flooding and the recent Storm Arwen bringing catastrophic damages and spikes in claims volumes across the UK. Automating low-value property claims will be essential for the insurance market to deliver the claims experience policyholders deserve when they need it the most in the months and years ahead.”
“The addition of BVS to our growing claims platform provides an exciting opportunity for us to take an automated low-value property claims proposition to our clients.”
Brown added: “We’re delighted to be joining forces with Davies. Our shared vision of disrupting traditional claims models through investment in automation and digital transformation was an important factor for us and enables us to take a compelling combined proposition to our clients. I look forward to working with Dan, Kath, Russell and the wider Davies team to develop and strengthen our claims solutions offering for our clients.”