Claims Consortium Group restructures management team for growth


Claims Consortium Group has restructured its management team as part of a new five-year strategy, designed to drive forward growth and diversification in claims, technology and data.

The changes see Matt Brady take over as chief executive officer of Claims Consortium Group from founder Jeremy Hyams, who will become executive chair. Brady was previously managing Director of the group, having joined the business in 2007.

The changes also see Owen Pugh, currently managing director of property claims, promoted to the board of directors and to the newly created role of chief operating officer. He will oversee service delivery across all of the group’s claims products.

Pugh joins Heather Lambert, group sales director, Helen McGraw, group finance director, and non-executive directors Rob Smale and Greg Gladwell on the board along, with Hyams and Brady.

As executive chair, Hyams will continue to oversee the group’s overall strategy with a focus on progressing new developments and projects.

The strategic review and management changes follow the acquisitions of specialist Lloyd’s and London market-focused loss adjusting company Roger Rich & Co, and weather and claims data specialist, WeatherNet, over the last 12 months, together with the launch of Synergy Cloud, the group’s standalone claims management software.

Hyams commented: “These changes, combined with our new five-year strategy, will drive our business forward as we seek to build on and expand our services across claims, technology, and data. Matt has been my right hand in running the business for the last 12 months and there is nobody better to step into this position and deliver our strategic vision ensuring continued success as we build for the future.”

“As executive chair I am looking forward to dedicating more time to focus on specific areas of opportunity and development for the group.”

Images: Claims Consortium Group

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via