By: 15 September 2015

Aegon follows L&G and says it will leave the Association of British Insurers

Aegon has announced that it will leave the Association of British Insurers by the end of the year. The insurer...

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By: 11 September 2024

UK insurers pay record £7.34 billion in protection claims in 2023 

Latest figures highlight the importance of protection insurance in providing financial stability during challenging life events.  Insurers in the UK...

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By: 28 July 2023

Insurers urged to improve communications over rejected claims

Insurers must “up their game” and provide precise feedback to policyholders on why their claims are not being accepted in...

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By: 10 May 2023

BIBA survey of brokers urges insurers to improve service levels

Insurers should consider getting back to basics when serving both their broker partners and policyholders after they performed poorly in...

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By: 22 February 2023

Insurers need to deliver ‘brilliantly’ and ‘simply’ for customers, hears ABI Annual Conference 2023

Achieving high standards of customer service was at the top of the agenda at the 2023 Association of British Insurers...

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By: 29 April 2022

ABI expects insurers to pay out almost £500m to meet February storm claims

The damage caused by Storms Dudley, Eunice and Franklin that hit much of the UK during February is expected to...

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By: 28 October 2021

Motor insurers save £3.3b thanks to fewer claims during pandemic, finds ACSO

A new study commissioned by the Association of Consumer Support Organisations (ACSO) has found that motor insurers benefitted from a...

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By: 23 April 2021

ABI reaffirms insurers’ support for office home-workers

A pledge made over a year ago by insurers to support customers adapting to working from home will continue permanently,...

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