Welcome to the British Claims Awards 2022 programme

The awards champion the claims service across insurance and celebrate the achievements and progress made by leading professionals and organisations on behalf of their clients 

In this virtual programme, you’ll find all you need to know about the awards ceremony, from who’s hosting and what’s on the menu, to the all-important shortlist. 

We’d like to take this opportunity to thank everyone who entered the awards and for providing a tremendous service as an industry. Your dedication, hard work and commitment to delivering an excellent service were evident in your submissions for these awards, so that’s the achievement we’re thrilled to be celebrating with you.

Thank you, too, to our independent judging panel for all of their hard work. Their professionalism and enthusiasm were a privilege to witness. And many thanks to our sponsors, whose support made the British Claims Awards 2022 possible.

Kicking off the programme is an introduction from Mark Shepherd, assistant director and head of general insurance at the Association of British Insurers, who chaired the independent judging panel. Click on the buttons below to read this and more. Good luck to each and every finalist!

Welcome from the chair


About the night






COVID-19 safety information