Ben Fletcher


Insurance Fraud Bureau

As director of the Insurance Fraud Bureau (IFB), Ben leads the insurance industry’s collective fight against organised fraud.

Using cutting-edge technology, the IFB analyses a consolidated dataset of 130 million insurance records to identify networks of organised fraud that insurers alone could not uncover. Combined with various sources of intelligence obtained through partnerships with law enforcement, government and public sector organisations, the IFB is the industry’s central hub in the fight against organised fraud.

Fraud investigations handled by the Bureau – a not for profit organisation – currently exceed £120 million. Working closely with police, Ben’s operations team and fraud analysts have secured over 910 arrests of organised criminals; resulting in 240+ years combined prison sentences.

Ben also sits on the Insurance Fraud Enforcement Department’s steering group, the Association of British Insurers’s financial crime committee and chairs the Insurance Fraud Register steering board.

Prior to joining the IFB in 2007, Ben worked in a variety of counter-fraud roles within the insurance industry, setting up and managing fraud teams.