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Sedgwick saves £35m for clients through fraud strategy

BIBA 2021 date confirmed amid coronavirus pandemic

Coronavirus update: #BCAwards 2020 postponement

Corinium Insurance chooses Verisk for income protection

LIIBA appoints Richard Dudley as chair of board

Coronavirus pandemic impact prompts further ABI guidance

FCA issues coronavirus pandemic guidance to insurers

NPAI pledges to support pharmacies during coronavirus pandemic

Whiplash portal delay less of a surprise than ADR decision

ABI issues statement on business insurance and the coronavirus

ExamWorks UK acquires medicolegal reporting organisation

Instanda secures funding for next stage of growth

Community service for man caught on CCTV injuring himself

Ageas sets up supply of green car parts

Davies Group completes Keoghs acquisition

Aon and Willis Towers Watson to combine

Aviva and Santander renew home and life partnership

Fenchurch Law announces 2020 broker events

CMS strengthens commercial capabilities

Digital Risks raises funding from Compare the Market owner

Association Monitor: LIIBA, CII, MGAA and ABI

SSP launches data insight tool for insurers and brokers

MoJ delays introduction of whiplash claims portal

AI insurtech Tractable closes funding round

Kennedys IQ launches to develop claims innovations for insurers

Russell Scanlan and Fenchurch Law offer legal services to policyholders

DAC Beachcroft appoints catastrophic injury specialist

Clinical negligence sector must prioritise patients and medical professionals

Supreme Court denies MiB private land ruling appeal

Dame Inga Beale joins Crawford & Company board

MGAA managing director Peter Staddon to retire

McLarens appoints new head of UK casualty and TPA ops

Ready? MoJ sticks to 6 April for whiplash claims portal

DAC Beachcroft launches digital animation solution to demystify the claims process

Coplus backs Cobalt with SX3 audits for potential customers

Sedgwick integrates Quest Automotive from Concirrus

Allianz celebrates fraud saving success for 2019

Personal Injury Awards taking place on 26 November 2020

AXA UK deploys machine learning for motor claims

Simpson Millar names new head of clinical negligence

WBD chooses Virtualfiles to support claims handling

Man sentenced after CCTV exposes fake ‘slip and trip’ claims

Society of Claims Professionals adds new members to advisory board

Kennedys develops insurer dashboard for MoJ Claims Portal

DAC Beachcroft expands claims solutions with new partner hire

Direct Line for Business expands tradesperson insurance

Coplus agrees two new underwriting arrangements

Criterion appoints head of specialty services

Graeme Trudgill of BIBA joins ELTO board

McLarens expands London natural resources team

Copart UK launches damage notification app for insurers

Pool Re Solutions appoints head of risk management

Davies Group acquires defendant law firm Keoghs

CFC acquires insurtech ThreatInformer

MIB opens registration for whiplash claims portal

MSL appoints head of claims operations

NHS clinical negligence legal bill ‘reaches £4.3 billion’

CRIF launches fraud detection tool for pet insurers

Allianz Insurance appoints claims operations managers

IFED update: Sentences for two fraudsters

Business director arrives to oversee Cobalt

Amanda Blanc joins board of RightIndem

Allianz strengthens motor trade business management

Honcho surpasses second-round crowdfunding target

UK P&I Club appoints new senior claims executive

Beazley and RenaissanceRe partner on cyber cat cover

Marsh appoints head of cyber for international business

McLarens strengthens construction and engineering team

Fenchurch Law recruits product liability specialist

CFC launches new cyber excess policy

Australian bushfires continue to burn as claims spike

National Accident Helpline launches marketing campaign

HCML appoints three clinicians as case managers

Vet-AI and FirstVet strengthen insurtech in pet insurance

General election: More questions than answers for insurance claims

Endsleigh launches digital insurance solution for students

Plexus Law appoints new partner in Edinburgh

Allianz Insurance reports on unusual claims for 2019

Marsh appoints John Walsh as lead for corporates in Leeds

Aviva tailors insurance product for renewable energy

Amanda Blanc joins Trov as senior adviser

Clyde & Co adds Inga Beale and Stephen Chipman to board

FirstVet and LV= GI provide free on-demand video consults to pet policyholders

IFB names Karl Helgesen as new chair

Tom Maloney joins AmTrust International in senior claims role

PIB Group acquires credit insurer and health and safety consultancy

Wrisk partners with BMW Group Financial Services

NFU Mutual appoints Paul Branch as head of claims

LV= and IFED stop attempted crash-for-cash scam

Trov and Lloyds Banking Group launch renters insurance product

Pluto launches mobile app for travel customers

Cycling collision claimant found fundamentally dishonest

AXA UK makes two delegated authority appointments

Ex-Quindell shareholders to take Watchstone to court

Personal Injury Awards 2019 winners revealed

Cover Genius appoints strategic partnerships director for retail in EMEA

Iotatech appoints insurance expert to strategic advisory council

GlobalData: Young drivers should shop around

Wayne Manning joins Sedgwick international division

Personal injury law firms shouldn’t sell themselves short

FOIL elects new president for 2020

THB chooses AXA to underwrite Fleet UK

Horwich Farrelly and Jet2holidays secure ‘landmark’ holiday sickness ruling

Plum takes control of claims with single dedicated service

Direct Line Group partners with car subscription service Drover

Allianz Insurance targets mid-corporates with new cyber offering

RAC takes a stake in Wrisk

Floods could cost at least £80 million in losses—PwC

Pool Re launches risk management unit

Davies extends international drive to Ireland

Road Runner launches new online platform for brokers

Radius Payment Solutions acquires The Burley Group

Bought By Many partner FirstVet receives €18.5 million in investment

Cover Genius raises funding for further expansion

BIBA receives over 700,000 enquiries from older motorists

Cost of motor repair rises this year

HSBC UK offers ‘switchable’ subscription-based insurance

Marsh appoints head of Manchester office

Smithers Purslow acquires Byrom Clark Roberts

Diamond to lead group claims function at Beazley

AA adds Aviva to broker panel for motor

Meet the finalists of the Personal Injury Awards 2019

Sedgwick appoints new managing directors in UK

Insurtech investment surpasses 2018 total, finds Willis Towers Watson

HCML develops new digital treatment platform

AIG to launch HNW syndicate at Lloyd’s

DUAL Asset partners with Aviva

LV= General Insurance renews Verisk partnership

Beazley launches suite of cyber risk management services

Campings.com and Setoo offer rainy day protection for campers

Kennedys partners with UCL to develop emerging risk tool

Fraudulent claims earn CMC employee prison sentence

Allianz Insurance names new claims operations manager

CII launches Society of Underwriting Professionals

New senior appointments at First Central Group

Rowles of MPS to chair Clinical Negligence Debate 2020

BIBA 2020 theme confirmed as ‘A Year to Pioneer’

Airmic highlights risks in complex business supply chains

MS Amlin confirms exit from aviation insurance market

High Court jails insurance fraudster for contempt of court

AXA Travel Health Calculator ‘improves’ consumer choice

PI firms must attract and convert clients to survive and thrive

The AA partners with AX for accident aftercare programme

Verisk develops e-alerts platform for IFIG

MIB’s Paul Ryman-Tubb to join Weightmans

RSA launches 2019 broker leader programme

Markel International revamps wholesale and national claims leadership

Time will tell on whiplash claims portal

Willis Re appoints Donald Harrell to specialty COO role

Sedgwick makes UK leadership changes

Europ Assistance releases AI for claims document analysis

Markerstudy Group appoints head of group property

Holmes revamps UK GI leadership at Aviva

Clyde & Co adds Andrew Yarwood to London marine team

First4Lawyers: Firms need to improve out-of-hours contact

IFED cautions several insurance fraudsters

NHS Resolution provides update on early notification

MSL and Watkin Davies partner on accident management

Davies Group eyes US expansion with acquisition

Fenchurch Law adds Goodship to coverage dispute team

Inshur brings in former Uber executive to lead legal

AGL opens first Activate Accident Repair body shop

Business leaders spend little time on cyber risks, find Marsh and Microsoft

Eviid joins Guidewire PartnerConnect

Claims Consortium Group acquires Stream Claims Services

AXA Partners extends Ardonagh retail brand partnership

JBA Risk Management launches first probabilistic global flood model

Aspen appoints new CEO in UK

UK commits £62 million to flood defence

Clyde & Co expands casualty insurance group with partner hire

QuestGates creates arboricultural liability hub

Algorithms: From claims automation to emerging risk

AXA XL targets coverholders with promotion

New Dawn Risk launches segmented cyber solution for UK market

Consumer Intelligence reveals home insurance price increase

TGG receives investment boost for telematics expansion

Marsh boosts cyber and digital asset capabilities

MLA earns Tier 1 MedCo status

ACSO lands six new members and aims for 50

Crawford & Company names Clive Nicholls successor

Thornton Tomasetti hires former Aviva Insurance manager

CMCs must raise advertising standards, warns FCA

Morrison and ARAG launch cover for special guardians

ABI reveals 2018 fraud cases and figures

Cyber crime cost to soar, finds Juniper Research

ThingCo launches next gen telematics device

Weightmans uncovers dishonesty of ‘injured’ hiker

GlobalData: Young drivers pay more despite telematics

Willis Towers Watson: Motor claims inflation rises

Kennedys appoints first global managing partner

1st Central partners with the RAC

Home & Legacy launches online claims portal

Allianz Insurance creates digital claims role

ABI: Cyber payout rate high but uptake too low

Wrisk names new CEO

DAC Beachcroft recruits seven-strong team

Injury-hit Premier League teams count the cost

Travel insurance startup Pluto partners with Blink

DWF automates fixed recoverable costs claims

Former AIG claims handler jailed for fraud

New sales director strengthens Claims Consortium Group

Discount rate change a mixed bag of risks and returns

Powered by Trov launches

Bought By Many offers vet video consults to pet owners

Willis Towers Watson offers plan for drone disruption

Gallagher Bassett acquires Adjusting Associates

MoneySuperMarket warns pet owners at risk of voiding car insurance

BLM secures fundamental dishonesty ruling

Autoglass BodyRepair partners with Hastings Direct

Slater and Gordon UK returns to profitability

GoCompare to cover excess up to £250 in the event of a claim

Jardine Motors expands 16-year partnership with AX

Motor insurance costs rise once again, finds ABI

McLarens bolsters UK and Ireland leadership with new appointment

ABI names Jon Dye as its new chair

Sedgwick strengthens international operations

Life insurance provider reviti joins Insurtech UK

CFC appoints cyber claims director

Fraud solutions provider FRISS opens UK office

Monzo teams up with AXA Partners

AGL appoints Tesco Underwriting director

MSL teams up with Bike Devil

ABI slams ‘misleading’ discount rate impact assessment

geo and Magenta Insurance named as finalists at Broker Innovation Awards

Frenkel Topping: New rate, new certainty

NHS claims steady but costs rise, reports NHS Resolution

Clinical Negligence Debate 2020 confirmed

Ageas appoints new chief risk officer for UK

More reaction to discount rate change

Discount rate of -0.25% comes into effect

Davies Group completes second acquisition of 2019

DAC Beachcroft develops AI tool for liability assessment

First4Lawyers: Consumers could embrace comparison websites for legal services

MGA model increasingly attractive in London market

EQL launches AI physiotherapist

Broker Innovation Awards finalists revealed

Plexus Law secures lateral hires from Kennedys

Markerstudy secures crash-for-cash convictions

BLM partners with LSE to create new AI insurance tool

Amanda Blanc resigns from Zurich

Harrison Associates earns third CARF accreditation

Price Forbes security practice launches

Rob Smale joins Claims Consortium Group board

HCML strengthens spinal and catastrophic injury team

AX identifies new hide and crash scam

Wrisk and Allianz Automotive team up

Lloyd’s underwriters eye up uninsurable risks

Director gets 12-year ban after agricultural insurance fraud

Nexus Group brings in van der Veer to manage MGAs

Ecclesiastical reports on risks in charity sector

Suspended prison sentences for crash-for-cash trio

Potter Rees Dolan promotes four to partner

Hiscox develops cyber exposure calculator

Lemonade launches product for renters in Europe

North P&I Club appoints new deputy global claims directors

Royal London met 99% of claims last year

Inland flood defences save £1.1 billion, finds new research

Former Lego exec joins Zurich to elevate customer excellence

Motorway crash-for-cash fraudsters heading to prison

Crawford & Company names UK chief client officer

DAC Beachcroft launches virtual crisis room

Court of Appeal affirms MiB car accident liability on private land

British Claims Awards 2019 winners revealed

Plastic Surgeon leader joins BDMA executive committee

QuestGates strengthens international partnership

SAS and Octo Telematics team up for insurance IoT

Crawford & Company hires global relationship leaders

IFED debriefs insurers on commercial property fraud

Value of general insurance claims fraud falling, finds Aviva

ABI: Motor theft claims soared in Q1 2019

Insurtech UK welcomes new members

Zurich UK paid 99% of claims in 2018

Brokers and SMEs far apart on cyber risks, says Sedgwick

ARAG relaunches motor product ready for Civil Liability Act

BIBA and Pool Re launch new guide to terrorism insurance

New dashcam app to revolutionise post-accident procedure

Express Solicitors makes RTA promotions

Kennedys promotes several insurance lawyers

Time will tell on whiplash reform savings

Video streaming comes to Lorega claims service

APIL names new leaders

BIBA 2019: Claims are a journey, not just a promise

SIR from Hiscox expands to cover business integrity risks

Insurercore and BIBA develop platform for brokers

ACSO calls for investigation into progress of small claims portal

CNA Hardy enhances cyber proposition

Liberty Specialty Markets appoints new claims manager

Fundamental dishonesty findings reach 500

IGI launches protection for ‘expensive’ IP disputes

UK rental market insurer Urban Jungle secures seed funding

DAC Beachcroft promotes 13 insurance lawyers

New Ecclesiastical tool to ease broker risk discussion with educators

McLarens hires David Pigot for new London market role

RSA revamps UK and Ireland management team

Adrian Flux sticks with Coplus for motor claims

Allianz to close Woking and Luton offices

Meet the finalists of the British Claims Awards 2019

125 AXA UK claims jobs at risk following operational changes

Azur chooses ARAG for wealthy client household product

Keoghs and LV= prosecute fraudsters targeting elderly drivers

Augmented analytics: The Human-AI hybrid

Protection of pets climbs to all-time high

Volvo cars to share data on slippery road conditions and hazards

Newly rebranded handl Group acquires Harrison Associates

Aviva CEO shakes up leadership as Briggs departs

MoJ considers expanded whiplash role for MedCo

Van Ameyde acquires UK marine consultancy

Success fees decision leaves bad taste

Car insurance price rises in reverse, finds Confused.com

Insurdata receives $3 million in funding to support development

Inzura partners with dash cam maker to develop integrated telematics

DAC Beachcroft establishes base in Northern Ireland

Horwich Farrelly issues claims acceptance league table warning

BIBA members get access to Waterlock

Auger expands with nine hires

Millstream adopts CEGA medical screening tool

Evolution chooses Iotatech Claims

Fenchurch Law to hold regional symposiums for brokers

From monkey business to horse play: Aviva reveals weird claims of 2018

FCA accuses general insurers of continuing to fail customers

Birth injuries, paternal depression and secondary victim claims

Allianz appoints motor damage strategy manager

NHS fraudster sentenced to five months in prison

Sedgwick appoints chief client officer for international division

McLarens creates chief commercial officer role

ERS soups up claims service for prestige clients

Slip-and-trip fraudster falls foul of law

Plexus Law receives private equity investment boost

Where there’s a will, there’ll be fraudulent claims

DAC Beachcroft names new head of global insurance practice

ThingCo launches connected car service

Supreme Court clarifies vehicle use

ABI: Vehicle crime surge costs £1 million per day

Allianz appoints new head of motor

Lloyd’s managing agent Coverys appoints new head of claims

Services to the policyholder: BCA 19 judges give their views

EU acts to make European roads safer

ARAG and Clarke Willmott discuss ATE partnerships: WATCH

Premex+ gets new managing director

Willis Re appoints new head of London market reinsurance claims

Sedgwick investigators increasingly coming up against cyber claims fraudsters

Horwich Farrelly and Aviva secure key fundamental dishonesty ruling

CII creates a riot claims guide

Insurance broker Thomas Carroll launches claims app

The customer must always be in sight

FORCE is strong in Shift, investors find

Clocks starts on changes to personal injury discount rate

FOIL establishes new cyber and digital liabilities team

McLarens opens real estate-focused office

DAC Beachcroft pilots new online platform in ‘live claims’ setting

360Globalnet rolls out digital claims platform upgrades

Carphone Warehouse fined almost £30 million for mis-selling

Woman ‘cuts off’ own hand to make fraudulent claim

Sedgwick acquires media and entertainment loss adjuster

Weightmans forms cyber unit to assist businesses and insurers

First4Lawyers: Qamar Anwar questions part 2 LASPO review

Boxer’s £300 fine ‘lenient’, says Allianz fraud manager

Zurich recognised for customer satisfaction

Block by blockchain: Karim Derrick gives a status update on the technology

Aviva appoints new chief executive officer

Switalskis recruits traumatic brain injury specialist

Inchcape selects AX for accident aftercare service

CFC appoints new chief technology officer

Subsidence claims rise could curtail home insurance price cuts

DAC Beachcroft strengthens national claims solutions business with new partner

Four men sentenced for stealing and selling AXA customer data

Theft of funds claims climb in the UK, finds CFC Underwriting

Carpenters becomes associate ABI member

Court rules on PPOs for immunotherapy in mesothelioma claims

HCML names new chief medical director

BLM uses iManage RAVN Extract to make claim outcome predictions

Charles Taylor Adjusting makes several international moves

UK government funds AI claims fraud detector

RAC signs three-year deal with Slater and Gordon

Stretched judiciary lacks resources to deal with autonomous vehicles, says Kennedys

CoreLogic incorporates WeGoLook loss adjuster network

Gareth Howell to leave AXA Retail role

Pen Underwriting re-engineers water claims process

Ghost broker jailed for providing fake car insurance to criminals

Ascot and Beazley launch £40m insurtech-linked cargo consortium

World Cup injuries take their toll on Premier League clubs, finds JLT Specialty

Chubb promotes Julie Chalmers to regional claims director role

Covéa hires chief technology and information officer

LMA chief executive Cameron calls for a seamless digital marketplace

RSA and and Audatex develop digital system for pet claims

Aon and Claim Central partner for claims insurtech

Cost of home contents insurance falls yet one in four are uninsured, finds ABI

Allianz saved £64.75 million in 2018 through counter fraud

National Accident Helpline set to launch new law firm

Price Slater Gawne opts for ARAG after-the-event insurance

Commercial & General signs up to Iotatech Claims

Harry, Bert and Lenny bots ease AXA workload

Keoghs calls for graduated driving licences to protect young motorists

Allianz automates Ministry of Justice Stage 3 claims with AI platform

QBE appoints new director of motor

Keyless entry leaving hundreds of popular cars open to theft

QuestGates appoints international development manager

CII launches Society of Claims Professionals

Canadian investor takes minority stake in Davies Group

Online flight booking service opts for Setoo personalised insurance platform

Man who made fraudulent claims in friends’ names sentenced

Markerstudy picks up Co-op underwriting business for £185 million

Hilary Meredith Solicitors brings first case to test MoD’s duty to protect against Q fever

Mactavish finds ‘significant flaws’ in cyber cover

Davies Group acquires TopMark Claims Management for public sector capabilities

IFB and SAS fight fraud with industry-scale intelligence database

Zurich UK chooses BAE Systems solution to counter fraud

P.R. Hanna Solicitors names new personal injury partner

Crawford & Co promotes Andrew Bart to head of GTS

New customer experience director for RSA

Hiscox names new UK CEO

Marsh makes new appointments ahead of JLT acquisition

Discount rate change expected within eight months

Aon poll shows SMEs blind to risk of cyber attacks and data loss

FCA issues new rules for CMCs ahead of regulation next year

Crash-for-cash pair who ‘wasted’ emergency services’ time sentenced

Gallagher Bassett acquires Property Claims Management Services

Fires and explosions cause largest losses for business, finds AGCS

FOIL confirms Anthony Baker as vice president

LMA Gemini launches to track claims expert costs

Covid-19 protocol to protect access to justice receives significant support

APIL and FOIL agree on practices during pandemic

Coronavirus: New solutions needed for pandemics

Transparency of legal services comparison platform could be good for claims

CII backs FCA guidance for senior managers

Consumer Intelligence: Insurers proving to be poor communicators