Former Lego exec joins Zurich to elevate customer excellence
Zurich Insurance Group has appointed former Lego executive Conny Kalcher to the position of chief customer officer
Browsing: Motor
Motorway crash-for-cash fraudsters heading to prison
Three men who carried out a crash-for-cash plan on a motorway slip road in Coventry have been sentenced to at least 20 months in prison, following an IFED investigation
Court of Appeal affirms MiB car accident liability on private land
The Court of Appeal has confirmed a High Court decision to extend compensation rights to people injured in car accidents on private land.
Value of general insurance claims fraud falling, finds Aviva
Aviva detected £80 million worth of fraudulent general insurance claims last year. The value of suspected or proven fraudulent claims did fall by 11% in 2018
ABI: Motor theft claims soared in Q1 2019
Figures from the ABI show that the number of motor theft claims paid by insurers in Q1 2019 were at their highest for any quarter since 2012
ARAG relaunches motor product ready for Civil Liability Act
ARAG has relaunched its flagship motor policy to accommodate the changes being introduced next year through the Civil Liability
Time will tell on whiplash reform savings
It will be years before the true extent of savings from whiplash reform is revealed, writes Qamar Anwar of First4Lawyers
ACSO calls for investigation into progress of small claims portal
Matthew Maxwell Scott, executive director of the newly formed Association of Customer Support Organisations (ACSO), has urged MPs on the justice select committee to investigate the small claims portal
Fundamental dishonesty findings reach 500
A claim arising from a low speed impact road traffic accident in Bexhill-on-Sea has become insurance law firm Horwich Farrelly’s 500th finding of fundamental dishonesty in six years
Adrian Flux sticks with Coplus for motor claims
Independent specialist and classic car insurance broker Adrian Flux has reappointed Coplus as its motor claims partner for a further three-year contract