MELANIE ROWLES (conference chair)
Director of Delivery Service
Melanie Rowles leads a global multi-disciplinary team that delivers a world-class claims and non-claims service to members, using a balance of claims management, clinical input, professional and administrative support resources.
Melanie obtained a law degree from Leeds University and studied for the Law Society finals at the College of Law in Chester. She qualified as a solicitor in 1985. She was a member of both AvMA’s and the Law Society panel of approved clinical negligence practitioners. She became an accredited mediator in 2002.
She worked as a clinical negligence solicitor and partner in private practice until 2006 when she joined MPS. Melanie joined MPS in 2006, as a team leader, became head of claims management in 2012. In 2015, she was appointed director of claims delivery in the claims and litigation department. In 2019, she took up the role of director of delivery service for MPS.