Kim has been working in the London market insurance industry for the past 20 years. Starting her career as a loss adjuster and moving first into claims transformation and then more holistic target operating model projects.
Having worked as a project manager for a number of brokers and carriers, she now works for the IUA where she acts as the voice of association members on cross market reform projects.
In addition to transformational change Kim also represents member interests in tactical improvement initiatives and operational issues.
In her time at the IUA, Kim has lent her project experience to assist in the implementation of PPL for electronic placing, the replatforming of the Insurers’ Market Repository and the introduction of both DA SATS and SDC.