MSL is one of the UK’s longest established providers of legal expenses insurance and claims services. Founded in 1984, it remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design.
MSL operates a 24/7 365 day a year service to our customers with a dedicated point of contact throughout the claims process from first notification, arranging hire and repair and if required, through injury and rehabilitation. Having all these services in-house is what we believe sets MSL apart.
In addition to standard vehicles, we specialise in supplying replacement vehicles for taxis and driving instructors. Our nationwide Bodyshop network houses a fleet of dual control vehicles so we can get driving instructors back on the road in four hours or less following an accident.
Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.