Stephen Hines, a barrister and former solicitor-advocate, specialises in legal costs. He is the owner of CityGate Chambers Limited, a BSB-regulated entity. Stephen is President of FOIL (the Forum of Insurance Lawyers), a member of the MedCo Education and Training subcommittee, and a member of the MOJ’s Whiplash Reform Programme Guidance and Support sub-group.
CLAIMS NEWS
- Tesco Underwriting teams up with Netcall to increase claims processing efficiency
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- Consumer Intelligence: home premiums decreasing
- AX chief executive Lucy Woods to lead CHO as chair
- Personal injury sector celebrates at virtual awards ceremony
- Get registered and ready for the Personal Injury Awards 2020
- Four key principles for attracting potential clients
- CII survey reveals insurer of last resort warning
- Allianz names Peter Carless as new chief engineer
- ARAG appoints new CFO
- The claims sector has a problem—is digital transformation the answer?
- CompareTheMarket to review CMA ruling
- Why are personal injury law firms wasting their marketing budgets?
- Insurance claims sector achievements on show at virtual awards ceremony
- FOIL elects Jennette Newman as president
- Live chat arrives on Allianz Claims Hub
- Get registered and ready for the British Claims Awards 2020
- RSA launches new digital FNOL platform for brokers
- DLB brings Helix forensic vehicle insights to market to reveal critical event data
- MCE Insurance appoints DAC Beachcroft to manage £40 million claims portfolio
- Urban Jungle reports soaring bike theft
- Premium Credit study finds insurance policy cutbacks as a result of Covid-19
- Blanc-led flooding review finds gaps in awareness
- Do virtual assessments have a role as an alternative to face-to-face assessments in quantum cases?
- RSA and RoSPA work to prevent deaths and injuries from accidents
- BIBA 2021 goes virtual
- Meet the finalists of the British Claims Awards 2020
- Davies Group renews and expands Verisk partnership
- DAC Beachcroft and Admiral secure fundamental dishonesty admission
- CHO chair Kirsty McKno steps down after four years
- Minster Law launches INK claims portal
- EY: home insurance market could fall into unprofitability next year
- handl Group strengthens expert witness offering with Tessa Gough & Associates acquisition
- Meet the finalists of the Personal Injury Awards 2020
- AXA UK Retail Insurance welcomes new CEO
- ACSO: motor injury claims rise but still well below last year
- Watch the 2020 ceremony and celebrate with the entire personal injury sector
- QBE on track to reach robotics milestone
- Transparency is king for law firms
- British Claims Awards 2020: Register to watch
- Public trust worries for insurance profession following BI test case
- Cover Genius secures new funding as product insurance interest increases
- Personal Injury Awards 2020 moves online
- Stait becomes head of claims operations at Allianz
- The British Claims Awards 2020 is set to be broadcast online on 19 November
- Direct Line rolls out new services for small businesses and tradespeople
- AGCS reflects on Covid-19 claims impact
- Carpenters hires Andy Thornley to lead public affairs
- Society of Insurance Broking urges brokers to ensure public liability policies account for Legionnaires’ disease
- FCA files leapfrog application in test case
- Clear Group acquires Brokerbility Holdings
- Live chat or chatbots? Communication is key
- NDML and NTIA urge Hiscox to make interim business interruption payments
- Willis Re: risk professionals fear cyber attack increase
- Activate Group to invest £15 million to expand vehicle repair division
- Direct Line Group begins LeakBot rollout to UK high-net-worth home insurance customers
- Litigation lawyer joins Hugh James
- Ageas and Road Safety Foundation call for investment
- AXA Partners extends partnership with Coverwise
- Allianz and Keoghs clarify fundamental dishonesty
- FCA declares victory for business interruption policyholders
- Lloyd’s to pay out £5 billion in Covid-19 claims
- Society of Insurance Broking reveals plans for third year
- Home claims data can build a clearer picture of risk
- The Floow and Direct Line Group release app-only telematics product
- CII to move to the Walkie Talkie in 2021
- Fraudulent claims increased last year, says ABI
- What marketing can tell us about the outlook for claims leads
- Zurich appoints new UK CEO
- Lockdown leads to significant fall in motor claims
- ABI members extend Covid-19 pledges
- Trade-offs needed to create pandemic policy
- Almost half of surveyed CII members feel workplace is Covid-19 secure
- Freedom Brokers selects Theo for new telematics product
- Repairs group launches SD Claims service for insurers
- Animal Friends data show Labrador as most claimed-for dog breed
- Aviva: 49% of workers are positive about returning to place of work
- QBE returns £10.6 million to motor fleet customers
- Couple sentenced for several fraudulent claims for made up car crashes
- Willis Research Network partners with Metabiota to expand pandemic risk expertise
- Hello-Safe: UK health insurers saved £321 million
- Hiscox Action Group secures expedited arbitration for Covid-19 dispute
- Claims culture?
- Blink among 10 insurtechs chosen for Lloyd’s Lab
- Car insurance claims for cyclists and pedestrians double, finds More Than
- Travelers Europe upgrades cyber insurance product
- Sampo and RMI to acquire Hastings Group for £1.66 billion
- McKenzie Intelligence Services secures European Space Agency contract
- E-scooters: a balancing act
- LV= launches monthly car insurance service
- Direct Line Group acquires London-based insurtech Brolly
- Access to insurance firmly on insurance brokers’ agenda, says BIBA
- Car insurance service from honcho arrives on Hapi employee benefits app
- CII calls for action as SMEs worry over policy exclusions
- Geoff Jones to lead member support division at MPS
- Allianz: majority of fleet managers have experienced fraud
- New Lloyd’s syndicate to insure storage and transportation of Covid-19 vaccine
- Endsleigh partners with ingenie Business
- GlobalData predicts higher motor premiums
- Insurance brokers celebrate at virtual Broker Innovation Awards
- NHS Resolution: provision for clinical negligence falls as Covid-19 impact remains unclear
- Car insurance premiums fell 5% in Q2 2020
- Marmalade and BIBA renew young driver telematics scheme
- Hiscox chooses Praedicat for London market casualty risk modelling
- Hugh James and ARAG agree wide-ranging ATE insurance arrangement
- ABI chair and deputy chair extend terms to 2021
- Covid-19 insurance gap creates opportunity for parametric model, says GlobalData
- Flood Re processes record number of claims and payouts
- New Aviva CEO Amanda Blanc sets insurer’s sights on leading industry
- Hello-Safe: car insurers saved £1.3 billion during lockdown
- ARAG reports 10th year in profit as the insurer prepares for Covid-19 challenges
- MGAA appoints Mike Keating of Qlaims as new MD
- Verisk launches major new release of piCalculator
- Marsh forms sport, entertainment and media group
- Business interruption insurers file defences in test case
- Marketing during a pandemic
- NMU offers new cargo product with fast-track claims initiative
- Central Bank of Ireland bans and fines former RSA Ireland Insurance CFO
- LexisNexis Vehicle Build to give UK insurers vehicle safety data insights
- DAC Beachcroft strengthens public sector liability expertise
- Plum Underwriting to use new AI claims platform from Pact Global
- MDU appoints new head of claims handling
- BDA urges FCA to consider dentists in business interruption test case
- Anthony Gold managing partner joins Civil Procedure Rule Committee
- FCA launches business interruption test case
- Allianz and Keoghs secure prison sentence for fraudster
- By Miles urges action over low mileage penalty
- Mishcon de Reya secures litigation funder for dental practice group
- IFED gets new chief
- Atradius welcomes trade credit insurance support scheme
- FCA provides update on business interruption test case
- AXA UK expands property partnership with Verisk
- Covid-19: collaboration between insurer and claimant reps continues
- The coronavirus creates risk for idle vessels, Allianz warns
- ABI: Significant state support needed for more affordable BI coverage
- Insurethebox: 1,060 accidents prevented through driver education
- AXA Partners launches digital portal for home emergency claims
- ARAG: Drivers should take care as lockdown lifts
- Insurtech investment falls amid Covid-19 pandemic
- Hospitality group targets insurers over Covid-19 claims
- CPP Group UK to handle key replacement claims for RAC
- Covid-19 fund aims to raise £100 million for charity
- FCA seeks examples for Covid-19 claims test case
- Covid-19: Dentist group instructs law firm to investigate claims rejections
- Lloyd’s counts cost of Covid-19 claims
- ABI backs temporary trade credit reinsurance plan
- Aviva launches reporting tool to combat Covid-19 scams
- RSA receives 25,000 Covid-19 claims
- Another whiplash delay
- Scottish Child Abuse Inquiry: paying the price of child migration
- Bought By Many secures £78.4 million in growth equity investment
- Fighting motor fraud with AI
- How will Covid-19 lockdown affect future claims handling?
- FCA seeks court ruling over business interruption cover and Covid-19
- Animal Friends partners with Aviva for pet insurance
- AXA Insurance supports safe driving through Brightmile app
- CII appoints first independent chair
- Aon plans pay cuts for 70% of staff
- Covid-19: ACSO and ABI strike agreement on examinations
- Cover Genius on supporting customers during the crisis
- MDU calls for national debate on protecting docs from Covid-19 claims
- Coronavirus pandemic forces whiplash reforms delay
- Cobalt launches rapid parts sourcing solution to support key workers
- ‘Pre-Covid-19’ price index shows uncertainty in car insurance costs, say Confused.com and Willis Towers Watson
- Covid-19: Jeremy Trott on insurance response to crisis
- Covid-19: FCA urges insurers to meet claims
- Davies Group promotes Keoghs partner to chief risk officer
- ‘One step ahead’: Wimbledon organiser set for pandemic payout
- Osbornes Law strengthens medical negligence practice
- Covid-19 and effect: audience habits change but claims still incoming
- A global lockdown: what this means for the motor repair industry and the claims implications for UK motor insurers
- Ageas UK CEO to step down in June
- Consumer Intelligence: UK motor premiums continue to rise amid pandemic
- Covid-19 protocol to protect access to justice receives significant support
- APIL and FOIL agree on practices during pandemic
- Coronavirus: New solutions needed for pandemics
- Transparency of legal services comparison platform could be good for claims
- CII backs FCA guidance for senior managers
- Consumer Intelligence: Insurers proving to be poor communicators
- Sedgwick saves £35m for clients through fraud strategy
- BIBA 2021 date confirmed amid coronavirus pandemic
- Coronavirus update: #BCAwards 2020 postponement and entry deadline extension
- Corinium Insurance chooses Verisk for income protection
- LIIBA appoints Richard Dudley as chair of board
- Coronavirus pandemic impact prompts further ABI guidance
- FCA issues coronavirus pandemic guidance to insurers
- NPAI pledges to support pharmacies during coronavirus pandemic
- Whiplash portal delay less of a surprise than ADR decision
- ABI issues statement on business insurance and the coronavirus
- ExamWorks UK acquires medicolegal reporting organisation
- Instanda secures funding for next stage of growth
- Community service for man caught on CCTV injuring himself
- Ageas sets up supply of green car parts
- Davies Group completes Keoghs acquisition
- Aon and Willis Towers Watson to combine
- Aviva and Santander renew home and life partnership
- Fenchurch Law announces 2020 broker events
- CMS strengthens commercial capabilities
- Digital Risks raises funding from Compare the Market owner
- Association Monitor: LIIBA, CII, MGAA and ABI
- SSP launches data insight tool for insurers and brokers
- MoJ delays introduction of whiplash claims portal
- AI insurtech Tractable closes funding round
- Kennedys IQ launches to develop claims innovations for insurers
- Russell Scanlan and Fenchurch Law offer legal services to policyholders
- DAC Beachcroft appoints catastrophic injury specialist
- Clinical negligence sector must prioritise patients and medical professionals
- Supreme Court denies MiB private land ruling appeal
- Dame Inga Beale joins Crawford & Company board
- MGAA managing director Peter Staddon to retire
- McLarens appoints new head of UK casualty and TPA ops
- Ready? MoJ sticks to 6 April for whiplash claims portal
- DAC Beachcroft launches digital animation solution to demystify the claims process
- Coplus backs Cobalt with SX3 audits for potential customers
- Sedgwick integrates Quest Automotive from Concirrus
- Allianz celebrates fraud saving success for 2019
- Personal Injury Awards taking place on 26 November 2020
- AXA UK deploys machine learning for motor claims
- Simpson Millar names new head of clinical negligence
- WBD chooses Virtualfiles to support claims handling
- Man sentenced after CCTV exposes fake ‘slip and trip’ claims
- Society of Claims Professionals adds new members to advisory board
- Kennedys develops insurer dashboard for MoJ Claims Portal
- DAC Beachcroft expands claims solutions with new partner hire
- Direct Line for Business expands tradesperson insurance
- Coplus agrees two new underwriting arrangements
- Criterion appoints head of specialty services
- Graeme Trudgill of BIBA joins ELTO board
- McLarens expands London natural resources team
- Copart UK launches damage notification app for insurers
- Pool Re Solutions appoints head of risk management
- Davies Group acquires defendant law firm Keoghs
- CFC acquires insurtech ThreatInformer
- MIB opens registration for whiplash claims portal
- MSL appoints head of claims operations
- NHS clinical negligence legal bill ‘reaches £4.3 billion’
- CRIF launches fraud detection tool for pet insurers
- Allianz Insurance appoints claims operations managers
- IFED update: Sentences for two fraudsters
- Business director arrives to oversee Cobalt
- Amanda Blanc joins board of RightIndem
- Allianz strengthens motor trade business management
- Honcho surpasses second-round crowdfunding target
- UK P&I Club appoints new senior claims executive
- Beazley and RenaissanceRe partner on cyber cat cover
- Marsh appoints head of cyber for international business
- McLarens strengthens construction and engineering team
- Fenchurch Law recruits product liability specialist
- CFC launches new cyber excess policy
- Australian bushfires continue to burn as claims spike
- National Accident Helpline launches marketing campaign
- HCML appoints three clinicians as case managers
- Vet-AI and FirstVet strengthen insurtech in pet insurance
- General election: More questions than answers for insurance claims
- Endsleigh launches digital insurance solution for students
- Plexus Law appoints new partner in Edinburgh
- Allianz Insurance reports on unusual claims for 2019
- Marsh appoints John Walsh as lead for corporates in Leeds
- Aviva tailors insurance product for renewable energy
- Amanda Blanc joins Trov as senior adviser
- Clyde & Co adds Inga Beale and Stephen Chipman to board
- FirstVet and LV= GI provide free on-demand video consults to pet policyholders
- IFB names Karl Helgesen as new chair
- Tom Maloney joins AmTrust International in senior claims role
- PIB Group acquires credit insurer and health and safety consultancy
- Wrisk partners with BMW Group Financial Services
- NFU Mutual appoints Paul Branch as head of claims
- LV= and IFED stop attempted crash-for-cash scam
- Trov and Lloyds Banking Group launch renters insurance product
- Pluto launches mobile app for travel customers
- Cycling collision claimant found fundamentally dishonest
- AXA UK makes two delegated authority appointments
- Ex-Quindell shareholders to take Watchstone to court
- Personal Injury Awards 2019 winners revealed
- Cover Genius appoints strategic partnerships director for retail in EMEA
- Iotatech appoints insurance expert to strategic advisory council
- GlobalData: Young drivers should shop around
- Wayne Manning joins Sedgwick international division
- Personal injury law firms shouldn’t sell themselves short
- FOIL elects new president for 2020
- THB chooses AXA to underwrite Fleet UK
- Horwich Farrelly and Jet2holidays secure ‘landmark’ holiday sickness ruling
- Plum takes control of claims with single dedicated service
- Direct Line Group partners with car subscription service Drover
- Allianz Insurance targets mid-corporates with new cyber offering
- RAC takes a stake in Wrisk
- Floods could cost at least £80 million in losses—PwC
- Pool Re launches risk management unit
- Davies extends international drive to Ireland
- Road Runner launches new online platform for brokers
- Radius Payment Solutions acquires The Burley Group
- Bought By Many partner FirstVet receives €18.5 million in investment
- Cover Genius raises funding for further expansion
- BIBA receives over 700,000 enquiries from older motorists
- Cost of motor repair rises this year
- HSBC UK offers ‘switchable’ subscription-based insurance
- Marsh appoints head of Manchester office
- Smithers Purslow acquires Byrom Clark Roberts
- Diamond to lead group claims function at Beazley
- AA adds Aviva to broker panel for motor
- Meet the finalists of the Personal Injury Awards 2019
- Sedgwick appoints new managing directors in UK
- Insurtech investment surpasses 2018 total, finds Willis Towers Watson
- HCML develops new digital treatment platform
- AIG to launch HNW syndicate at Lloyd’s
- DUAL Asset partners with Aviva
- LV= General Insurance renews Verisk partnership
- Beazley launches suite of cyber risk management services
- Campings.com and Setoo offer rainy day protection for campers
- Kennedys partners with UCL to develop emerging risk tool
- Fraudulent claims earn CMC employee prison sentence
- Allianz Insurance names new claims operations manager
- CII launches Society of Underwriting Professionals
- New senior appointments at First Central Group
- Rowles of MPS to chair Clinical Negligence Debate 2020
- BIBA 2020 theme confirmed as ‘A Year to Pioneer’
- Airmic highlights risks in complex business supply chains
- MS Amlin confirms exit from aviation insurance market
- High Court jails insurance fraudster for contempt of court
- AXA Travel Health Calculator ‘improves’ consumer choice
- PI firms must attract and convert clients to survive and thrive
- The AA partners with AX for accident aftercare programme
- Verisk develops e-alerts platform for IFIG
- MIB’s Paul Ryman-Tubb to join Weightmans
- RSA launches 2019 broker leader programme
- Markel International revamps wholesale and national claims leadership
- Time will tell on whiplash claims portal
- Willis Re appoints Donald Harrell to specialty COO role
- Sedgwick makes UK leadership changes
- Europ Assistance releases AI for claims document analysis
- Markerstudy Group appoints head of group property
- Holmes revamps UK GI leadership at Aviva
- Clyde & Co adds Andrew Yarwood to London marine team
- First4Lawyers: Firms need to improve out-of-hours contact
- IFED cautions several insurance fraudsters
- NHS Resolution provides update on early notification
- MSL and Watkin Davies partner on accident management
- Davies Group eyes US expansion with acquisition
- Fenchurch Law adds Goodship to coverage dispute team
- Inshur brings in former Uber executive to lead legal
- AGL opens first Activate Accident Repair body shop
- Business leaders spend little time on cyber risks, find Marsh and Microsoft
- Eviid joins Guidewire PartnerConnect
- Claims Consortium Group acquires Stream Claims Services
- AXA Partners extends Ardonagh retail brand partnership
- JBA Risk Management launches first probabilistic global flood model
- Aspen appoints new CEO in UK
- UK commits £62 million to flood defence
- Clyde & Co expands casualty insurance group with partner hire
- QuestGates creates arboricultural liability hub
- Algorithms: From claims automation to emerging risk
- AXA XL targets coverholders with promotion
- New Dawn Risk launches segmented cyber solution for UK market
- Consumer Intelligence reveals home insurance price increase
- TGG receives investment boost for telematics expansion
- Marsh boosts cyber and digital asset capabilities
- MLA earns Tier 1 MedCo status
- ACSO lands six new members and aims for 50
- Crawford & Company names Clive Nicholls successor
- Thornton Tomasetti hires former Aviva Insurance manager
- CMCs must raise advertising standards, warns FCA
- Morrison and ARAG launch cover for special guardians
- ABI reveals 2018 fraud cases and figures
- Cyber crime cost to soar, finds Juniper Research
- ThingCo launches next gen telematics device
- Weightmans uncovers dishonesty of ‘injured’ hiker
- GlobalData: Young drivers pay more despite telematics
- Willis Towers Watson: Motor claims inflation rises
- Kennedys appoints first global managing partner
- 1st Central partners with the RAC
- Home & Legacy launches online claims portal
- Allianz Insurance creates digital claims role
- ABI: Cyber payout rate high but uptake too low
- Wrisk names new CEO
- DAC Beachcroft recruits seven-strong team
- Injury-hit Premier League teams count the cost
- Travel insurance startup Pluto partners with Blink
- DWF automates fixed recoverable costs claims
- Former AIG claims handler jailed for fraud
- New sales director strengthens Claims Consortium Group
- Discount rate change a mixed bag of risks and returns
- Powered by Trov launches
- Bought By Many offers vet video consults to pet owners
- Willis Towers Watson offers plan for drone disruption
- Gallagher Bassett acquires Adjusting Associates
- MoneySuperMarket warns pet owners at risk of voiding car insurance
- BLM secures fundamental dishonesty ruling
- Autoglass BodyRepair partners with Hastings Direct
- Slater and Gordon UK returns to profitability
- GoCompare to cover excess up to £250 in the event of a claim
- Jardine Motors expands 16-year partnership with AX
- Motor insurance costs rise once again, finds ABI
- McLarens bolsters UK and Ireland leadership with new appointment
- ABI names Jon Dye as its new chair
- Sedgwick strengthens international operations
- Life insurance provider reviti joins Insurtech UK
- CFC appoints cyber claims director
- Fraud solutions provider FRISS opens UK office
- Monzo teams up with AXA Partners
- AGL appoints Tesco Underwriting director
- MSL teams up with Bike Devil
- ABI slams ‘misleading’ discount rate impact assessment
- geo and Magenta Insurance named as finalists at Broker Innovation Awards
- Frenkel Topping: New rate, new certainty
- NHS claims steady but costs rise, reports NHS Resolution
- Clinical Negligence Debate 2020 confirmed
- Ageas appoints new chief risk officer for UK
- More reaction to discount rate change
- Discount rate of -0.25% comes into effect
- Davies Group completes second acquisition of 2019
- DAC Beachcroft develops AI tool for liability assessment
- First4Lawyers: Consumers could embrace comparison websites for legal services
- MGA model increasingly attractive in London market
- EQL launches AI physiotherapist
- Broker Innovation Awards finalists revealed
- Plexus Law secures lateral hires from Kennedys
- Markerstudy secures crash-for-cash convictions
- BLM partners with LSE to create new AI insurance tool
- Amanda Blanc resigns from Zurich
- Harrison Associates earns third CARF accreditation
- Price Forbes security practice launches
- Rob Smale joins Claims Consortium Group board
- HCML strengthens spinal and catastrophic injury team
- AX identifies new hide and crash scam
- Wrisk and Allianz Automotive team up
- Lloyd’s underwriters eye up uninsurable risks
- Director gets 12-year ban after agricultural insurance fraud
- Nexus Group brings in van der Veer to manage MGAs
- Ecclesiastical reports on risks in charity sector
- Suspended prison sentences for crash-for-cash trio
- Potter Rees Dolan promotes four to partner
- Hiscox develops cyber exposure calculator
- Lemonade launches product for renters in Europe
- North P&I Club appoints new deputy global claims directors
- Royal London met 99% of claims last year
- Inland flood defences save £1.1 billion, finds new research
- Former Lego exec joins Zurich to elevate customer excellence
- Motorway crash-for-cash fraudsters heading to prison
- Crawford & Company names UK chief client officer
- DAC Beachcroft launches virtual crisis room
- Court of Appeal affirms MiB car accident liability on private land
- British Claims Awards 2019 winners revealed
- Plastic Surgeon leader joins BDMA executive committee
- QuestGates strengthens international partnership
- SAS and Octo Telematics team up for insurance IoT
- Crawford & Company hires global relationship leaders
- IFED debriefs insurers on commercial property fraud
- Value of general insurance claims fraud falling, finds Aviva
- ABI: Motor theft claims soared in Q1 2019
- Insurtech UK welcomes new members
- Zurich UK paid 99% of claims in 2018
- Brokers and SMEs far apart on cyber risks, says Sedgwick
- ARAG relaunches motor product ready for Civil Liability Act
- BIBA and Pool Re launch new guide to terrorism insurance
- New dashcam app to revolutionise post-accident procedure
- Express Solicitors makes RTA promotions
- Kennedys promotes several insurance lawyers
- Time will tell on whiplash reform savings
- Video streaming comes to Lorega claims service
- APIL names new leaders
- BIBA 2019: Claims are a journey, not just a promise
- SIR from Hiscox expands to cover business integrity risks
- Insurercore and BIBA develop platform for brokers
- ACSO calls for investigation into progress of small claims portal
- CNA Hardy enhances cyber proposition
- Liberty Specialty Markets appoints new claims manager
- Fundamental dishonesty findings reach 500
- IGI launches protection for ‘expensive’ IP disputes
- UK rental market insurer Urban Jungle secures seed funding
- DAC Beachcroft promotes 13 insurance lawyers
- New Ecclesiastical tool to ease broker risk discussion with educators
- McLarens hires David Pigot for new London market role
- RSA revamps UK and Ireland management team
- Adrian Flux sticks with Coplus for motor claims
- Allianz to close Woking and Luton offices
- Meet the finalists of the British Claims Awards 2019
- 125 AXA UK claims jobs at risk following operational changes
- Azur chooses ARAG for wealthy client household product
- Keoghs and LV= prosecute fraudsters targeting elderly drivers
- Augmented analytics: The Human-AI hybrid
- Protection of pets climbs to all-time high
- Volvo cars to share data on slippery road conditions and hazards
- Newly rebranded handl Group acquires Harrison Associates
- Aviva CEO shakes up leadership as Briggs departs
- MoJ considers expanded whiplash role for MedCo
- Van Ameyde acquires UK marine consultancy
- Success fees decision leaves bad taste
- Car insurance price rises in reverse, finds Confused.com
- Insurdata receives $3 million in funding to support development
- Inzura partners with dash cam maker to develop integrated telematics
- DAC Beachcroft establishes base in Northern Ireland
- Horwich Farrelly issues claims acceptance league table warning
- BIBA members get access to Waterlock
- Auger expands with nine hires
- Millstream adopts CEGA medical screening tool
- Evolution chooses Iotatech Claims
- Fenchurch Law to hold regional symposiums for brokers
- From monkey business to horse play: Aviva reveals weird claims of 2018
- FCA accuses general insurers of continuing to fail customers
- Birth injuries, paternal depression and secondary victim claims
- Allianz appoints motor damage strategy manager
- NHS fraudster sentenced to five months in prison
- Sedgwick appoints chief client officer for international division
- McLarens creates chief commercial officer role
- ERS soups up claims service for prestige clients
- Slip-and-trip fraudster falls foul of law
- Plexus Law receives private equity investment boost
- Where there’s a will, there’ll be fraudulent claims
- DAC Beachcroft names new head of global insurance practice
- ThingCo launches connected car service
- Supreme Court clarifies vehicle use
- ABI: Vehicle crime surge costs £1 million per day
- Allianz appoints new head of motor
- Lloyd’s managing agent Coverys appoints new head of claims
- Services to the policyholder: BCA 19 judges give their views
- EU acts to make European roads safer
- ARAG and Clarke Willmott discuss ATE partnerships: WATCH
- Premex+ gets new managing director
- Willis Re appoints new head of London market reinsurance claims
- Sedgwick investigators increasingly coming up against cyber claims fraudsters
- Horwich Farrelly and Aviva secure key fundamental dishonesty ruling
- CII creates a riot claims guide
- Insurance broker Thomas Carroll launches claims app
- The customer must always be in sight
- FORCE is strong in Shift, investors find
- Clocks starts on changes to personal injury discount rate
- FOIL establishes new cyber and digital liabilities team
- McLarens opens real estate-focused office
- DAC Beachcroft pilots new online platform in ‘live claims’ setting
- 360Globalnet rolls out digital claims platform upgrades
- Carphone Warehouse fined almost £30 million for mis-selling
- Woman ‘cuts off’ own hand to make fraudulent claim
- Sedgwick acquires media and entertainment loss adjuster
- Weightmans forms cyber unit to assist businesses and insurers
- First4Lawyers: Qamar Anwar questions part 2 LASPO review
- Boxer’s £300 fine ‘lenient’, says Allianz fraud manager
- Zurich recognised for customer satisfaction
- Block by blockchain: Karim Derrick gives a status update on the technology
- Aviva appoints new chief executive officer
- Switalskis recruits traumatic brain injury specialist
- Inchcape selects AX for accident aftercare service
- CFC appoints new chief technology officer
- Subsidence claims rise could curtail home insurance price cuts
- DAC Beachcroft strengthens national claims solutions business with new partner
- Four men sentenced for stealing and selling AXA customer data
- Theft of funds claims climb in the UK, finds CFC Underwriting
- Carpenters becomes associate ABI member
- Court rules on PPOs for immunotherapy in mesothelioma claims
- HCML names new chief medical director
- BLM uses iManage RAVN Extract to make claim outcome predictions
- Charles Taylor Adjusting makes several international moves
- UK government funds AI claims fraud detector
- RAC signs three-year deal with Slater and Gordon
- Stretched judiciary lacks resources to deal with autonomous vehicles, says Kennedys
- CoreLogic incorporates WeGoLook loss adjuster network
- Gareth Howell to leave AXA Retail role
- Pen Underwriting re-engineers water claims process
- Ghost broker jailed for providing fake car insurance to criminals
- Ascot and Beazley launch £40m insurtech-linked cargo consortium
- World Cup injuries take their toll on Premier League clubs, finds JLT Specialty
- Chubb promotes Julie Chalmers to regional claims director role
- Covéa hires chief technology and information officer
- LMA chief executive Cameron calls for a seamless digital marketplace
- RSA and and Audatex develop digital system for pet claims
- Aon and Claim Central partner for claims insurtech
- Cost of home contents insurance falls yet one in four are uninsured, finds ABI
- Allianz saved £64.75 million in 2018 through counter fraud
- National Accident Helpline set to launch new law firm
- Price Slater Gawne opts for ARAG after-the-event insurance
- Commercial & General signs up to Iotatech Claims
- Harry, Bert and Lenny bots ease AXA workload
- Keoghs calls for graduated driving licences to protect young motorists
- Allianz automates Ministry of Justice Stage 3 claims with AI platform
- QBE appoints new director of motor
- Keyless entry leaving hundreds of popular cars open to theft
- QuestGates appoints international development manager
- CII launches Society of Claims Professionals
- Canadian investor takes minority stake in Davies Group
- Online flight booking service opts for Setoo personalised insurance platform
- Man who made fraudulent claims in friends’ names sentenced
- Markerstudy picks up Co-op underwriting business for £185 million
- Hilary Meredith Solicitors brings first case to test MoD’s duty to protect against Q fever
- Mactavish finds ‘significant flaws’ in cyber cover
- Davies Group acquires TopMark Claims Management for public sector capabilities
- IFB and SAS fight fraud with industry-scale intelligence database
- Zurich UK chooses BAE Systems solution to counter fraud
- P.R. Hanna Solicitors names new personal injury partner
- Crawford & Co promotes Andrew Bart to head of GTS
- New customer experience director for RSA
- Hiscox names new UK CEO
- Marsh makes new appointments ahead of JLT acquisition
- Discount rate change expected within eight months
- Aon poll shows SMEs blind to risk of cyber attacks and data loss
- FCA issues new rules for CMCs ahead of regulation next year
- Crash-for-cash pair who ‘wasted’ emergency services’ time sentenced
- Gallagher Bassett acquires Property Claims Management Services
- Fires and explosions cause largest losses for business, finds AGCS
- FOIL confirms Anthony Baker as vice president
- LMA Gemini launches to track claims expert costs
- Supreme Court backs policyholders in major business interruption win
- Woodgate & Clark targets UK growth with Quadra acquisition
- Whiplash reforms and portal coming in May
- Ecclesiastical encourages churches to take steps to avoid metal theft
- Zurich Insurance: personal injury claimants waiting for ‘£240 million in potential compensation’
- Personal injury faces tough year as whiplash reforms approach
- D’oh! A deer! Aviva highlights the most unusual claims of 2020
- Co-op Insurance runs claims operation of underwriting arm on RDT Landscape
- Marine Judge reveals speed of process is the biggest challenge facing claims managers
- Marmalade launches pay-as-you-go policy for young drivers
