British Association of Brain Injury Case Managers (BABICM)

Vicki qualified in 1988 as a physiotherapist from King’s College, London, specialised in neurology initially in a military hospital where team-working was excellent and there was a real freedom to pursue meaningful outcomes for patients. This set a high expectation for effective team working and creative approaches to rehabilitation. There followed an MSc in Neurorehabilitation and experience setting up 3 community rehabilitation teams in the NHS and independent sector and working as an expert witness in ABI and SCI cases for over 20 years. Her clinical interests lie in brain injury, clinical complexity, disorders of consciousness, predicting rehabilitation potential, evaluating change and value. She has a particular focus toward developing people within safe and collaborative team environments.

As a healthcare-entrepreneur Vicki has experience of how to balance innovation and passion for effective, meaningful services with a well-developed attention to detail, a strong strategic view and sustainability of outcomes for both the individual with healthcare needs and for the business. She seeks to build teams of outstanding people where 2-way knowledge sharing is firmly embedded.

Prompted by working alongside case managers for many years and seeing the difference to clients, families and the wider teams, Vicki joined BABICM Council and TEG, serving both between 2013 and 2019. After a year away from Council she was co-opted a preparatory year and then took on the position as chair in June 2021. She is keen to give back to case management and to contribute to the development of case managers and the future development of the sector as a whole. During her time on BABICM Council Vicki moved into case management full time leading the now well-established Social Return Case Management.