Steve White opens BIBA 2022 annual conference
BIBA chief executive Steve White congratulated insurance brokers at the 2022 conference in Manchester today for their actions in helping to fill gaps in protection.
ManyPets names Claire Wolfenden as head of pet health relationships
Pet insurer ManyPets has created a new role to spearhead its health strategy and build stronger relationships with veterinary clinics
Liberty Specialty Markets appoints head of aviation claims
Liberty Specialty Markets has appointed Peng Lim to the newly created role of head of aviation claims
DWF to provide claims management services to engineering company
DWF has struck an agreement with Amey to provide the engineering company with claims management services
ABI expects insurers to pay out almost £500m to meet February storm claims
The damage caused by storms that hit much of the UK during February is expected to lead to insurers paying out nearly £500 million, according to the ABI
Aviva partners with Tractable to boost reviews of motor claims
Aviva has signed an agreement with Tractable to improve the accuracy and efficiency of its UK motor claims.
Aviva reveals home insurance claims trends arising from COVID-19
Fewer iron-burns on carpets and thefts from homes but more claims for hearing aids and hot-tubs are just some of the changes Aviva saw during the COVID-19 outbreak
Legal profession reacts to proposed fixed costs cap for clinical negligence claims
APIL and other groups argued for significant changes in the now-closed consultation on the proposed fixed costs cap for “lower value” clinical negligence claims
LMA appoints Janine Powell as claims director
The Lloyd’s Market Association (LMA) has appointed Janine Powell to the role of claims director. She will join later in 2022
Allianz and Thatcham Research react to automated driving changes in The Highway Code
Allianz and Thatcham Research react to UK government’s automated driving changes in The Highway Code
Flood Re launches scheme to cover costs of flood resilience and resistance measures
Government-backed reinsurer Flood Re has launched a scheme to help flood victims repair their homes with resilience and resistance measures
DWF appointed to Canopius Group claims legal panel
Law firm DWF has been appointed to the claims legal panel for Canopius Group, the global specialty insurer and reinsurer
Why content is still key when it comes to building your business
Andy Cullwick of First4Lawyers provides tips for creating content to boost your legal business in an increasingly competitive market
Aviva and Clyde & Co secure fundamental dishonesty ruling against meat packer who claimed £100k
A man “engaged in a systemic attempt to mislead the court” when claiming more than £100k from his Aviva-insured employer after sustaining an injury with a knife at work
Sedgwick launches smartphone app for valuing carpet claims
Sedgwick has launched a self-service app that enables policyholders to get their damaged carpet valued instantly via their smartphone
First4Lawyers appoints first chief technology officer
First4Lawyers has appointed Aaron Bott as its first chief technology officer to drive forward its growth plans
Gallagher Bassett acquires UK third-party claims administrator
Gallagher Bassett has boosted its size and offering in the UK with the acquisition of third-party claims administrator Claims Settlement Agencies
Woodgate & Clark acquires specialist media and entertainment business
Woodgate & Clark has acquired specialist media and entertainment claims company Spotlite for an undisclosed sum
Thatcham Research comments on Mercedes-Benz’s ADS decision
Thatcham Research comments on Mercedes-Benz’s decision to accept legal responsibility for collisions that occur in cars fitted with an L3 ADS in certain circumstances
RVU to acquire Tempcover in boost for motor insurance customers
RVU, owner of Uswitch, Confused.com and Money.co.uk, is bolstering its solutions for motor insurance customers with the acquisition of Tempcover
Sedgwick appoints client director to support growth of home emergency division
Claims management company Sedgwick has hired Jon Mainwaring as client director for its home emergency division in the UK
Claims Consortium Group acquires loss adjuster Roger Rich & Co
Claims Consortium Group has acquired specialist Lloyd’s and London market-focused loss adjuster Roger Rich & Co for an undisclosed sum
Clyde & Co and BLM agree to combine
Clyde & Co and BLM will merge to create a law firm with global annual revenue of more than £700 million, 5,000 staff and offices in 60 cities worldwide
Hastings Direct and 1ST CENTRAL secure prison sentence for fraudster with 17 aliases
A man has been jailed for trying to defraud insurers Hastings Direct and 1ST CENTRAL by using a number of aliases
Admiral selects Nuvalaw and Trust Arbitration to speed up claims resolution
Insurer Admiral has selected technology company Nuvalaw and joint venture partner Trust Arbitration as its ADR providers for personal injury claims
Ministry of Justice ditches plans for further whiplash reform
The government has dropped plans for further whiplash reform—to the surprise of personal injury lawyers and trade groups
People of colour face car insurance ‘ethnicity penalty’, finds Citizens Advice
A Citizens Advice investigation has found that people of colour may be paying an “ethnicity penalty” of at least £280 a year in higher car insurance costs
Markel International appoints three senior claims adjusters
Markel International has appointed Alia Bamrah, Keifer Edmonds, and Tony Halling as senior claims adjuster
Is your social media letting you down?
Andy Cullwick of First4Lawyers on effectively handling complaints that come via social media channels, where many businesses invariably let themselves down
