Thinking of exiting the PI sector?
With a potential 35,0000 jobs at risk in the PI sector, Nicholas Harrison explains how claims professionals can prepare for a career change The Government’s…
New UK claims director for Chubb
Chubb has appointed John Latter as its new UK and Ireland claims director. Latter is based in London and has more than 30 years of…
Travel specialist Paul McClorry joins Hudgell Solicitors
Paul McClorry, a travel litigation and serious accidents abroad claims specialist, has joined Hudgell Solicitors’ senior management team. McClorry, who has previously headed up travel…
Hill Dickinson chief executive’s comments fuel speculation that the firm is set to sell its insurance business to Keoghs
Comments made by Peter Jackson, the chief executive of Hill Dickinson, have fuelled speculation that the firm is set to sell its insurance business group…
Third of dash-cam users do so due to concerns over crash-for-cash gangs
A study of 2,134 UK motorists carried out by Aviva insurance has found that a third of those either using or planning to use dash-cams…
Woman sentenced after falsely claiming £107,000 from AXA for flooding of business premises
A 39-year-old woman from Leeds has been sentenced for fraud after falsely claiming £107,000 from AXA for the non-existent flooding of her business premises. Ruchi…
Vast majority of claims for whiplash generated by insurance companies, says claimant lobby group
The vast majority of claims for whiplash have been generated by insurance companies during the last decade, according to Access to Justice (A2J), the claimant…
Two men sentenced for passing fraudulent motor insurance claims through bogus CMCs
Two men have been sentenced for a total of 10-and-a-half years at The Inner London Crown Court for staging crash-for-cash collisions and running them through…
Thompsons asks insurers to justify increase in profits as car insurance premiums continue to rise
Thompsons Solicitors is demanding answers from Aviva and AXA, Direct Line, after the three insurance companies posted healthy profits in their 2017 first half interim…
QuestGates acquires Hyperion Adjusters
QuestGates has acquired a majority interest in London-based Hyperion Adjusters. Supporting both Lloyd’s underwriters and insurers in the wider market, Hyperion Adjusters provides specialist loss…
ABI: repair costs a drop in the ocean compared to impact of IPT, Discount Rate and whiplash-related claims on motor premiums
The ABI has hit back at the claimant legal community after it accused insurers of being hypocrites for inflating motor repair costs while calling for…
SMEs’ claims service expectations not matched in reality
There remains a clear gap between the experiences and expectations of SMEs in the UK when it comes to making a commercial insurance claim. A…
Grenfell Tower: assessing potential liability for buildings with flammable cladding
Barry Hembling on how to start assessing liability for buildings with flammable cladding in the wake of the Grenfell disaster After the human tragedy of…
Insurers branded hypocrites over reports of inflated repair bills
Lawyers have accused the insurance industry of hypocrisy after stories have emerged of drivers being overcharged for insurance cover due to inflated repair bills. Reports…
Mixed reactions as Lord Justice Jackson confirms scaling back from suggesting fixed costs for all claims up to £250,000
Lord Justice Jackson’s review on extending fixed recoverable costs (FRC) has been met with mixed reactions from the legal and medical professions after he confirmed…
InsurTech funding volume climbs to $985 million in Q2 2017 with claims management at the forefront of new technology
A 248% increase in InsurTech funding during the second quarter of the year has been driven by new entrants who are focused on streamlining the…
BIBA says its new app can reduce commercial motor and fleet average claims reporting times by 90%
The British Insurance Brokers’ Association (BIBA) has launched a smartphone app facility that can reduce the average commercial motor and fleet claims reporting time of…
Fletchers Solicitors increases headcount by 345% in five years
Fletchers Solicitors has appointed its 400th team member, meaning that the firm has increased its headcount by 345% since 2012. Five years ago the medical…
What the whiplash proposals really mean for insurers
David Johnson on dealing with litigants in person, whiplash fraud and a potentially shrinking claimant legal services market In the 12 years since 2005, the…
Nearly half of personal injury solicitors failing to audit costs once budget has been approved by the courts
Nearly half (47%) of all personal injury solicitors at the UK’s top 200 law firms are ignoring their financial and regulatory responsibilities by failing to…
Government should settle discount rate between 0-1%, say claims managers
A poll conducted by BLM has found that UK claims managers want an increase in the contentious rate to between 0-1%. In a survey carried…
CMCs earned £6.3 billion over the last ten years
Claims management companies (CMCs) in the UK have earned just shy of £6.3 billion in the last ten years. A report released by the Ministry…
Taking claims customer service to the extreme at Gumball 3000
ERS’s claims specialist Matthew Gray recounts his epic journey at the Gumball 3000 rally It’s not everyday you see an email from your CEO asking…
Eclipse Legal Systems announces ‘Capture’ – a new way to manage leads and improve the client onboarding process
Eclipse Legal Systems – the UK’s leading legal software provider – has announced the launch of Eclipse Capture, a new solution enabling law firms to…
Government proposals for better combat compensation will result in servicemen and women being “shut out of the justice process”
Hilary Meredith has said that Government proposals for better combat compensation are in breach of the military covenant and will result in servicemen and women…
First4Lawyers: Fixed tarriffs and small claims rise will lead to “PPI-fication” of PI market
The Government’s decision to press ahead with PI reforms will lead to the “PPI-fication” of the personal injury market, according to First4Lawyers. Confirmation of the…
Highways England contractors found to have inflated Crown property claims
Contractors used by Highways England have been found submitting inflated claims for highway infrastructure damage caused during motor accidents. A judge at Bristol Court has…
Transforming the customer claims journey
Focusing on the policyholder and utilising the right technology can help ease the pressures of the claims journey for all parties, says Bill Safran Customers…
NHS Resolution: number of clinical negligence claims falls again, but legal costs and damages continue to rise
Clinical negligence claims made against the NHS have fallen in number for the third year in a row but legal costs and damages paid out…
PI reform: The good, the bad and the ugly
Qamar Anwar on the new proposed PI sector reforms and how the Government could ensure that insurers pass on a £35 insurance bill saving to…
ATE business still growing for ARAG as 10th year results show healthy profit
ARAG has posted an 11% growth increase as its consolidated income grew from £11.1 million in 2015 to £12.3 million in 2016. The improved results…
Dishonest claims fell by 5% in 2016
Insurers detected 125,000 dishonest claims valued at £1.3 billion last year, a 5% drop from 2015. The figures have been released by the Association of…