360Globalnet rolls out digital claims platform upgrades
Insurtech company 360Globalnet has launched a new version of its self-configurable digital claims platform, 360Siteview
Carphone Warehouse fined almost £30 million for mis-selling
The Carphone Warehouse has been fined £29.1 million for mis-selling the Geek Squad mobile phone insurance and technical support product to customers
Woman ‘cuts off’ own hand to make fraudulent claim
A woman in Slovenia has been accused of sawing off her own hand to claim €400,000 (£340,000) in compensation from her insurer
Sedgwick acquires media and entertainment loss adjuster
Sedgwick has acquired Adams Media Loss Adjusting, an established provider specialising in media and entertainment services
Weightmans forms cyber unit to assist businesses and insurers
Weightmans has built a team of cyber specialists to help businesses and their insurers build resilience in the face of ever-increasing threats
Boxer’s £300 fine ‘lenient’, says Allianz fraud manager
Allianz fraud manager Nick Kelsall has described the £300 fine handed down to a convicted fraudster caught out in a YouTube video as “lenient”
Zurich recognised for customer satisfaction
Zurich has been independently recognised as one of the best brands in the UK for customer satisfaction
Block by blockchain: Karim Derrick gives a status update on the technology
Is blockchain dead? Not at all, says Karim Derrick, head of research and development at Kennedys
Aviva appoints new chief executive officer
Aviva has appointed Maurice Tulloch as its new chief executive officer. Chairman Sir Adrian Montague has been acting in an executive capacity pending the appointment
Switalskis recruits traumatic brain injury specialist
Switalskis Solicitors has appointed serious injury and traumatic brain injury claims specialist Ewan Bain in Doncaster
NHS Resolution data dive and mediation dominate discussion at Clinical Negligence Debate
NHS Resolution will continue to collect data and amass a level of granularity that will allow it to carry out a ‘deep dive’ of the information and discover the main causes of claims, attendees heard at the Clinical Negligence Debate
Inchcape selects AX for accident aftercare service
Inchcape has more than 100 sites across the country, representing several premium car brands, including Audi, BMW, Jaguar, Mercedes-Benz and Porsche
CFC appoints new chief technology officer
Specialist insurance provider CFC has named former Hiscox executive Jonathan Fletcher as its new chief technology officer
Subsidence claims rise could curtail home insurance price cuts
Last year’s prolonged dry and sunny weather is driving an increase in subsidence claims across the industry and are expected to feed through into premium rises
DAC Beachcroft strengthens national claims solutions business with new partner
David Johnson has joined DAC Beachcroft from Weightmans, where he led its political and markets advisory group for four years
Four men sentenced for stealing and selling AXA customer data
Four men have been sentenced for their respective roles in stealing and selling customer data from AXA Insurance, and exploiting it for their claims management company
Theft of funds claims climb in the UK, finds CFC Underwriting
Social engineering scams such as funds transfer fraud rose globally last year, according to 2018 claims data from CFC Underwriting
Carpenters becomes associate ABI member
Insurance claims and legal services provider Carpenters Group has become an associate member of the Association of British Insurers
Court rules on PPOs for immunotherapy in mesothelioma claims
What is thought to be the first judgement on the issue of PPOs as a mechanism for funding future immunotherapy in mesothelioma claims has been handed down
HCML names new chief medical director
Rehabilitation provider HCML has appointed Dr Alex Smallwood as its new chief medical director
BLM uses iManage RAVN Extract to make claim outcome predictions
BLM wanted to make the management of its caseload, at nearly 70,000 per year on behalf of insurance companies, more efficient
Charles Taylor Adjusting makes several international moves
Charles Taylor has opened a new office in Belgium with an immediate focus on further developing its property and casualty offering in Europe. It has also launched a new venture in the US
UK government funds AI claims fraud detector
The software will combine AI and voice recognition technology to assess the credibility of insurance claims
RAC signs three-year deal with Slater and Gordon
Slater and Gordon has been delivering claims solutions to the motoring organisation’s two million members since 2013
Stretched judiciary lacks resources to deal with autonomous vehicles, says Kennedys
In its consultation response, Kennedys said further guidance will be required for the judiciary, given the limited time and resources available to courts
CoreLogic incorporates WeGoLook loss adjuster network
CoreLogic has added Crawford & Company’s WeGoLook, currently available in the UK, Canada and the US, to its Symbility platform