Brokers can track claim progress live on Allianz Claims Hub
Allianz Insurance has added present position trackers to its Claims Hub, allowing brokers to get live status updates on five key aspects of motor claims
Legal tech provider Lavatech reports 130% revenue growth
Lavatech, which secured a minority private equity investment from Inflexion just over 12 months ago, has reported a 130% growth in revenue to its year end in June 2021
Claims Consortium Group director joins Society of Claims Professionals advisory board
Claire Lashbrook of Claims Consortium Group has joined the advisory board of the Society of Claims Professionals
Allianz restructures personal and commercial insurance businesses
Allianz is undertaking a strategic restructuring of its operations to create distinct personal and commercial insurance businesses supported by a number of integrated service functions
Co-op Insurance reveals the hotspots for car theft across the UK
Co-op Insurance has released the results of an extensive car theft study, revealing London as the car crime hotspot of the UK
Consumer Intelligence finds uptick in telematics provision for older drivers
The latest Consumer Intelligence Car Insurance Price Index shows that 20% of the five cheapest quotes for drivers aged 25 to 49 now come from telematics firms
Insurance claims appointments: Sedgwick, Allianz Insurance, Marsh
Sedgwick appoints Colleen Spence as UK head of data science, Allianz Insurance recruits new head of motor claims and more
The AA strikes digital household claims deal with Synergy Cloud
The AA has forged a new partnership with Synergy Cloud for a new SaaS solution to handle all of its household claims
Minster Law and esure enter motor legal services partnership
Minster Law has agreed a five-year partnership with esure Group to service motor personal injury and legal claims across the esure and Sheila’s Wheels brands
HSB reports 100% increase in operational plant fire claims in 2020
HSB, the specialist engineering and technology insurer, saw UK construction plant fire claims double in 2020
AXIS Insurance announces sponsorship to support victims of cyber crime
AXIS Insurance is supporting UK-based The Cyber Helpline in an effort to align the cyber security community and help individuals affected by attacks
CII appoints Aston Lark CEO as president
The Chartered Insurance Institute (CII) has appointed Aston Lark chief executive officer Peter Blanc as president for 2022
DAC Beachcroft partners with Markel on innovative mentoring initiative
DAC Beachcroft has partnered with global insurer Markel Insurance to launch an innovative joint mentoring initiative called Mentoring The Market
EQL launches Phio Engage into insurance market
EQL has launched Phio Engage, a self-care app for people needing musculoskeletal care, into the general insurance market for the first time
Ford teams up with By Miles to offer pay-by-mile car insurance
Ford is working with pay-by-mile car insurance provider By Miles to help its customers who are no longer making a daily commute or commuting less
Hiscox settles with Covid claims group
Hiscox has reached a settlement with the Hiscox Action Group (HAG) following the Supreme Court’s ruling in January
Fenchurch Law joins City law firms in commitment to levelling up on social mobility
A group of City law firms including Fenchurch Law, the firm working exclusively for policyholders and brokers on insurance coverage disputes, have published a pioneering action plan to boost social mobility and widen opportunities within the legal sector and launched a Levelling Up Law Coalition to deliver on the recommendations
Guidewire research finds room for improvement in insurer-customer relationship
Guidewire Software has released Love, Hate or Indifference. Findings indicate that the relationship between UK customers and general insurers still has room for improvement
Handl Group launches full suite of services for insurers through new brand
Insurance claims services provider handl Group has launched a new full service proposition for insurers dealing with the impact of the government’s whiplash reforms
Insurance claims appointments: McLarens, First4InjuryClaims, QuestGates
McLarens has expanded its major loss practice, First4InjuryClaims appoints head of legal practice and more appointments
Covéa Insurance and Vitality launch VitalityCar
Covéa Insurance and Vitality have launched a new direct-to-consumer car insurance proposition that incentivises and rewards good driving
Nuvalaw launches claims resolution platform with Trust Arbitration
Nuvalaw and Trust Arbitration have launched a solution for personal injury claims that are unable to be resolved through existing online mechanisms
ABI and Flood Re urge continued upkeep of UK flood defences
A joint report published by the ABI and Flood Re calls on the UK government to ensure flood defences are kept in good condition
CPP Group UK to handle 24/7 key insurance claims for NPA Insurance
CPP Group UK has partnered with NPA Insurance to run the claims and 24/7 emergency helpline service for its new key insurance offering
DAC Beachcroft launches motor whiplash reforms microsite
DAC Beachcroft has launched a new online platform to support insurers’ claims teams in navigating their way through the whiplash reforms
Insurance claims appointments: ARAG, McLarens, Berkshire Hathaway Specialty Insurance
ARAG appoints Heather Wilmot, McLarens strengthens third-party administration offering and more
VCs back ‘team of scientists’ Urban Jungle for £8m
Urban Jungle, an insurtech company, has received £8 million of investment from venture capitalists and private investors
Aviva reveals increase in insurance fraud detection rates
Aviva uncovered more than 12,000 instances of claims fraud in 2020, worth more than £113 million. That’s more than 19,000 claims under investigation
ThingCo identifies failure to disclose commercial uses
ThingCo has estimated that as much as 5% of new private/domestic motor insurance policies are currently being used for takeaway food and online shopping deliveries
