Supreme Court backs policyholders in major business interruption win
Insurers’ appeals against the business interruption test case brought by the FCA failed at the final hurdle this morning, with the Supreme Court backing policyholders
Zurich Insurance: personal injury claimants waiting for ‘£240 million in potential compensation’
Personal injury claimants are awaiting up to £240 million in potential compensation, according to Zurich Insurance
D’oh! A deer! Aviva highlights the most unusual claims of 2020
Potatoes, deer, hens, sneezing, spiders and soup were all causes of some of the more unusual insurance claims that Aviva received and settled in 2020
Co-op Insurance runs claims operation of underwriting arm on RDT Landscape
The Markerstudy-owned underwriting arm of Co-op Insurance is running its claims operation on RDT’s general insurance solution, Landscape
Marine Judge reveals speed of process is the biggest challenge facing claims managers
New research from Marine Judge reveals that 44% of managers involved in maritime insurance claims say the biggest challenge they face is the process itself taking too long
Marmalade launches pay-as-you-go policy for young drivers
A new pay-as-you-go offering for young drivers from Marmalade will allow policyholders to pay specifically for the miles they use on a car where they are not the main named driver
Coronavirus presence subject of FCA business interruption consultation
The Financial Conduct Authority is running a consultation on how the presence of coronavirus may be proved when making a business interruption claim
London FOIL appoints Ling Ong as president
Ling Ong, partner at Weightmans, has been appointed as the new president of London FOIL and will lead the organisation through the next year
Society of Claims Professionals praises how profession adapted to Covid-19
The entire insurance profession showed “an incredible amount of intuition and entrepreneurship” when adapting to Covid-19, says Jeremy Trott of the Society of Claims Professionals
Online ADR provider Autoresolutions joins handl Group
Autoresolutions, a provider of online alternative dispute resolution for credit hire claims, has joined handl Group
City of London can become global cyber insurance hub
The City of London must ensure the UK takes a lead in setting standards that underpin cyber insurance products and sharing data to help shape the global cyber market, according to a new report
CII issues transparency guide for insurance professionals
Recently issued guidance from CII aims to help insurance professionals close the gap between what customers expect insurance products to do and what they deliver
GlobalData: Covid-19 causes SME motor cancellations
SMEs in the UK are largely cancelling motor insurance policies because of the Covid-19 pandemic, GlobalData has found
Tesco Underwriting teams up with Netcall to increase claims processing efficiency
Tesco Underwriting and Netcall, a provider of low-code and customer engagement solutions, are working to enhance the insurer’s complex claims handling process
Consumer Intelligence: home premiums decreasing
Home insurance premiums continue to trend downwards as a result of the coronavirus pandemic, analysis from Consumer Intelligence shows
AX chief executive Lucy Woods to lead CHO as chair
The Credit Hire Organisation (CHO) has appointed Lucy Woods, chief executive of AX Group, as chair
Personal injury sector celebrates at virtual awards ceremony
A host of companies and professionals were recognised as the personal injury sector’s best and brightest at the virtual Personal Injury Awards 2020 last night
Get registered and ready for the Personal Injury Awards 2020
The Personal Injury Awards will reflect the talent, hard work and commitment integral to the prosperity of the personal injury sector this evening when the 2020 ceremony is broadcast online
CII survey reveals insurer of last resort warning
More than half of insurance professionals have warned it is not economically sustainable for the government to continue to step in as an insurer of last resort during the pandemic, according to CII
Allianz names Peter Carless as new chief engineer
Peter Carless is taking over as chief engineer at Allianz Engineering, Construction & Power, following the retirement of Martin Butler
ARAG appoints new CFO
Legal expenses and assistance provider ARAG has appointed Simon Barrett as its next chief financial officer, in preparation for the retirement of Bob Moreton next year
CompareTheMarket to review CMA ruling
CompareTheMarket fundamentally disagrees with the Competition and Markets Authority’s conclusion that the price comparison website breached competition law
Insurance claims sector achievements on show at virtual awards ceremony
A host of companies and professionals were recognised as the insurance claims sector’s best and brightest at the virtual British Claims Awards 2020 last night
FOIL elects Jennette Newman as president
Newly elected president Jennette Newman will lead FOIL into a new era and operating environment ushered in by the Covid-19 pandemic
Live chat arrives on Allianz Claims Hub
A new live chat feature on the Allianz Claims Hub will allow insurance brokers to have an online conversation with an expert motor claims handler
Get registered and ready for the British Claims Awards 2020
The British Claims Awards will reflect the innovation integral to the prosperity of the insurance claims sector on Thursday when the 2020 ceremony is broadcast online
RSA launches new digital FNOL platform for brokers
Insurer RSA is streamlining and simplifying the claims reporting process with a new first notification of loss platform
DLB brings Helix forensic vehicle insights to market to reveal critical event data
DLB Investigations has launched Helix, a new service that gets to the heart of vehicle DNA to quickly validate motor insurance claims
Blanc-led flooding review finds gaps in awareness
The independent review into flood insurance in Doncaster, led by Amanda Blanc, found gaps in people’s awareness of their options in areas at risk of flooding
