Gallagher Bassett acquires UK third-party claims administrator


Risk management services firm Gallagher Bassett has boosted its size and offering in the UK with the acquisition of third-party claims administrator Claims Settlement Agencies (CSA). 

Established in 1990, CSA specialises in handling claims arising from corporate and personal travel, accident and health, and personal accident insurance, and also offers medical screening and policy fulfilment services.

The claims administrator primarily works with UK-based London market underwriters and insurers, dealing with claims arising from incidents occurring in nearly every global travel destination.

Following completion of the acquisition, CSA managing director Scott Beesley and his team will continue to operate from their current location in Hadleigh, Essex, reporting to Simon Pemberton, chief executive officer of Gallagher Bassett’s UK operations.

Commenting on the deal, Pemberton said: “This is an exciting acquisition for Gallagher Bassett, further developing our services for current and future clients. We are delighted to welcome Scott and the team into Gallagher Bassett’s growing global team.”

Beesley added: “All of us at CSA are looking forward to joining the Gallagher Bassett family. This acquisition allows us to strengthen the business whilst creating opportunities to offer a broader range of services to the benefit of our existing and future clients.”


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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via