Crawford TPA to offer BAIL tool for motor liability claims


Crawford TPA in the UK has begun offering the BAIL liability assessment and first notification of loss decisioning tool for motor liability claims after partnering with its creator, Automated Insurance Solutions.

BAIL is an automated motor claims liability assessment solution that supports near real-time digital evidence gathering in the aftermath of a motor-related incident.

It boasts a range of modules, including self-service capabilities for data capture, location maps and real-time weather reporting, an automated deployment module for mobility and repairs, and the ability to tailor results to the exact circumstances of the incident.

The solution will form part of Crawford TPA’s digital claims management offering and be available on a bespoke basis to the company’s third-party administration clients.

Commenting on the introduction of BAIL, Wayne Brand, managing director at Crawford TPA, said: “The enhanced automation of the BAIL system and near real-time data gathering will help accelerate decision-making on motor claims, improve data analytics and support better outcomes in trial situations, while providing the customer with the most straightforward claims experience possible.”

Ben Taylor, chief executive officer at Automated Insurance Solutions, added: “We’re delighted to be partnering with Crawford TPA as part of their digital claims strategy. With the breadth of capability now available in BAIL, we’re excited to be working with such an ambitious organisation as we continue to look for new and innovative ways to leverage technology-based solutions.”

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Mark Dugdale is the editor of Claims Media. Mark welcomes articles, letters or feedback from readers and can be reached via