Motor insurers save £3.3b thanks to fewer claims during pandemic, finds ACSO
A new study commissioned by ACSO has found that motor insurers benefitted from a windfall of £118 per policy because fewer policyholders made claims during the pandemic
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OIC data reveals 45,000 claims processed, 436 settlements reached
The OIC service, the online portal launched earlier this year to manage road traffic accident claims under £5,000, processed more than 45,000 claims during its first three months of operation
ACSO and ABI statement of intent set aside as pandemic impact subsides
ACSO and the ABI have announced that the package of temporary measures put in place to enable more timely resolution of disputes during the Covid pandemic expired last week
MGAA and ACSO strike partnership
The MGAA and the ACSO have agreed a joint partnership that will focus on supporting consumer rights and enhancing relationships and understanding between the two groups of members
New CRU data shows continuing decline in motor claims
Motor claims fell to just over 107,000 during the first three months of the year, according to the latest Compensation Recovery Unit statistics
ABI motor insurance figures reveal drop in settled claims
Motor insurers settled fewer claims in 2020 as a result of the impact of lockdown on road usage, according to the Association of British Insurers (ABI)
Whiplash reforms legislation confirms 31 May launch
Legislation enacting whiplash reforms will come into force on 31 May, paving the way for the launch of the small claims portal
ACSO calls for lawtech adoption to ensure better civil justice
Organisations working in civil justice will wither unless they adopt lawtech, according to a new report from the Association of Consumer Support Associations
ACSO: motor injury claims rise but still well below last year
Motor injury claims registered for July to September 2020 are up slightly on the previous quarter, but are still well below the numbers recorded for the same time last year, according to ACSO
Lockdown leads to significant fall in motor claims
A drop in car journeys during lockdown resulted in a significant fall in claims during Q2 2020, according to the Association of British Insurers